Customer Care Sr. Executive (Female)
Job Description
Title: Customer Care Sr. Executive (Female)
Company Name: Richmond Group
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Graduation/ Post Graduation in any discipline from any reputed University.
Experience Requirements:
∎ At least 2 year(s)
Job Responsibilities:
∎ Provide information about products and services to the customers.
∎ Answer calls and handle customers inquiries by telephone.
∎ Manage and resolve customer queries.
∎ Call to the customer for monthly installment and make report daily basis.
∎ Excellent Communication skill with customers
∎ Sense of responsibility and Achieve the targets
∎ Analytic skill and working ability for team development
∎ Quality assure of the team regarding their daily task and call
∎ Monitor a team and work for their development, daily work, reporting, discipline and train them when needed
∎ Good command in Microsoft office and CRM software specially excel for daily reporting
∎ Developed competencies required for service oriented and result focus.
Additional Requirements:
∎ Age at most 35 years
∎ Only females are allowed to apply
∎ The applicants should have experience in the following area(s):
∎ Call Centre Supervision/ Management, Call Centre Training
∎ The applicants should have experience in the following business area(s):
∎ Call Center, Real Estate
∎ Excellent communication skills in both Bengali and English (Speaking & Listening).
∎ Good problem analysis skills and solving skills.
∎ Adaptability and good team work.
∎ Good Knowledge of customer service and call center technology
∎ Good computer skills for data entry.
Salary: Negotiable
Compensation & Other Benefits:
∎ Excellent Working Environment
∎ Performance Driven Career Path
∎ Competitive Remuneration Package in the Industry We Operate.
∎ Festival Bonus: 2
∎ Others benefit as per company policy.
Application Deadline: June 14, 2019
Company Information:
∎ Richmond Group
∎ Address : Delta Dahlia (Level-4), 36 kamal Ataturk Avenue, Banani, Dhaka-1213
∎ Web : www.richmonddevelopers.com
∎ Business : A proposed largest satellite city at Purbachal.
Category: Customer Support/Call Centre
Source: bdjobs.com
Deadline Expired on 14th Jun 2019
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