Customer Care/ Service Executive

Job Description

Title: Customer Care/ Service Executive

Company Name: Senior Citizen Hospital Ltd.

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ At least 2 year(s)

Job Context:
∎ Job Location: House No #8, Road No #8, Block #J, Baridhara, Dhaka
∎ Must be good in English.
∎ Able to work at Day & Night Shift
∎ Able to handle client smartly

Job Responsibilities:
∎ Answer all of the inquiries perfectly.
∎ Provide actual service information to customers
∎ Answer incoming calls and respond to customer's emails.
∎ Follow up customer calls where necessary.
∎ Management and resolve customer complaints.
∎ Overall management of the Front Desk Office.
∎ Ensure the Front Desk area is properly maintained with a view to the image of the organization.
∎ Welcome all Clients, visitors and guests into the front office in a professional manner and maintain records related to Front Desk Operation.
∎ Ensure all other systems are in place and well- functioning.
∎ Detailed job responsibility will be given at the time of joining.

Additional Requirements:
∎ Skills Required: Ability to Work Under Pressure, Excellent communication skill in both Bengali and English
∎ At least 2 years in hospital Front Desk.

Salary: Negotiable

Compensation & Other Benefits:
∎ As per Company Policy.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 30 Oct 2021

Company Information:
∎ 13 Oct 2021
∎ Senior Citizen Hospital Ltd.
∎ Address : House# 8, Road# 8, Baridhara Block# J Dhaka, 1212, Dhaka

Category: Customer Support/Call Centre

Source: bdjobs.com

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