Customer Care Representative

Job Description

Title: Customer Care Representative

Company Name: Rendezvous BPO

Vacancy: 7

Job Location: Dhaka (Purana Paltan)

Employment Status: Full-time, Part-time

Educational Requirements:
∎ A Level, HSC, Bachelor degree in any discipline
∎ Students from reputable institutions such as, North South University, East West University, American International University Bangladesh, Bangladesh University of Business and Technology, United International University will get preference during hiring.
∎ Skills Required: Call Center Agent, call centre executive, Customer Care, customer care Representative, Customer Support/ Client Service

Experience Requirements:
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ taking inbound and making outbound calls
∎ updating data on backend servers in relation to those calls
∎ talking to clients on calls with decorum and politeness
∎ providing information to clients as per training
∎ other general BPO related work (data entry, virtual assistance, social media marketing, graphics design etc)

Additional Requirements:
∎ Age 22 to 55 years
∎ Both males and females are allowed to apply
∎ - Skill in Spoken English will be given priority
∎ - Experience at working in call centres will be given priority.
∎ - Candidates must be able to converse professionally and by following guidelines.

Salary:
∎ Tk. 10000 - 14000 (Monthly)
∎ Base salary will begin from 10,000/-. Experienced candidates can earn up to 14,000/- This does not include bonuses, which can be earned separately based on performance. - Candidates that can show fluency in spoken English will be considered.

Compensation & Other Benefits:
∎ Performance bonus, Over time allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 31 Oct 2023

Company Information:
∎ 7 Oct 2023
∎ Rendezvous BPO
∎ Address : 69/1 Purana Paltan Line, Kakrail VIP Road, Oriental Trade Central, 5th Floor, Dhaka 1000. https://goo.gl/maps/oqCidcq4jmcb9AMt7
∎ Business : Rendezvous BPO is a Startup Business Process Outsourcing Firm that provides a wide array of outsourcing services worldwide. Our aim is to provide cost-effective backend services & outsourcing solutions to businesses and help them reduce overhead costs, increase efficiency, save time and let them refocus their resources to the core operations of their businesses.

Category: Customer Support/Call Centre

: Candidates with skill in spoken English will be given priority.Experience in working in call centres will be given priority.Must be able to do roster-based work.Should be able to make conversation in a professional manner by following guidelines.Candidates are highly encouraged to submit video resumes when applying.