Job Description
Title: Customer Care Representative (Female)
Company Name: Decor Interior Ltd.
Vacancy: --
Age: 22 to 28 years
Location: Dhaka
Salary: Negotiable
Experience:
∎ 2 to 5 years
∎ Freshers are also encouraged to apply.
Published: 16 Mar 2024
Education:
∎ Bachelor/Honors
Requirements:
Additional Requirements:
∎ Age 22 to 28 years
Responsibilities & Context:
∎ We are looking for a Customer Care Representative (Female) for Samara’s (A renowned boutique shop, a sister
∎ concern of Decor Interior Ltd.)
∎ Have to reply and queries from the clients in our Facebook page 24/7.
∎ Handle incoming calls & outgoing calls and reply the sms with greetings in a professional way.
∎ Manage different software, tools & websites (Training will be provided).
∎ Strong communication skills along with active listening.
∎ Providing products & services information to customers.
∎ Maintaining clients records and follow up system.
∎ Resolve customers complains.
∎ Communicating with customers for developing our Facebook page.
∎ Occasionally, have to visits nearby vendors and clients.
∎ Must have a smart attitude and a presentable appearance.
∎ Energetic & dedicated to work.
∎ Excellent communication skills both writing and speaking ability with proper English and Bangla pronunciation.
∎ Posting & preparing daily and monthly statements.
∎ Computer knowledge: MS- Word, MS- Excel, Net browsing, Bangla and English typing.
Compensation & Other Benefits:
∎ T/A, Mobile bill
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ As per company policy.
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Female
Job Location: Dhaka
Company Information:
∎ Decor Interior Ltd.
∎ House-31/33/35(2th Floor), Road-6, Niketon, Gulshan-1, Dhaka-1212
Address::
∎ House-31/33/35(2th Floor), Road-6, Niketon, Gulshan-1, Dhaka-1212
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 31 Mar 2024
Category: Customer Support/Call Centre
