Customer Care Relationship Officer

Job Description

Title: Customer Care Relationship Officer

Company Name: EMPOWERMENT GROUP

Vacancy: 02

Age: 20 to 35 years

Location: Dhaka (Uttara, Uttara Sector 10)

Salary: Tk. 18000 - 25000 (Monthly)

Experience:
∎ 1 to 3 years
∎ The applicants should have experience in the following business area(s):Call Center

Published: 20 Feb 2025

Education:
∎ Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age 20 to 35 years
∎ Language Skills: Excellent spoken English skills are a must. The interview will be conducted in English, and candidates who are not fluent in English will not be selected. Hindi speaking is a plus.
∎ Technical Skills: Strong computer skills, including proficiency in MS Office.
∎ Location: Candidates from Uttara will be given preference.
∎ Work Arrangement: Full-time, Work from Office.
∎ Requirements:

Responsibilities & Context:
∎ Handle customer inquiries and resolve complaints in a professional manner.
∎ Provide information about products and services to customers.
∎ Build and maintain strong relationships with clients.
∎ Ensure customer satisfaction through effective communication and timely solutions.
∎ We are looking for a dedicated and highly motivated Customer Care Relationship Officer to join our team. The ideal candidate will be responsible for providing excellent customer service and maintaining positive relationships with clients.
∎ Key Responsibilities:
∎ Handle customer inquiries and resolve complaints in a professional manner.
∎ Provide information about products and services to customers.
∎ Build and maintain strong relationships with clients.
∎ Ensure customer satisfaction through effective communication and timely solutions.

Skills & Expertise:

Compensation & Other Benefits:
∎ Mobile bill, Performance bonus, Over time allowance, Medical allowance
∎ Salary Review: Half Yearly
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Dhaka (Uttara, Uttara Sector 10)

Company Information:
∎ EMPOWERMENT GROUP
∎ Sector 10, Uttara Dhaka Bangladesh
∎ https://empowerment.group/about.php#
∎ Our Company is a student and Manpower Consultancy Firm, We need to Employee f

Address::
∎ Sector 10, Uttara Dhaka Bangladesh
∎ https://empowerment.group/about.php#
∎ Our Company is a student and Manpower Consultancy Firm, We need to Employee f

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 28 Feb 2025

Category: Customer Support/Call Centre