Customer Care Officer (Operations)

Job Description

Title: Customer Care Officer (Operations)

Company Name: Galaxy Facilitation Services LTD

Vacancy: 3

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ At most 2 year(s)
∎ The applicants should have experience in the following area(s): Customer Care
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Customer Service with set standard
∎ Communication, reporting and MIS
∎ Data entry
∎ Carry out any other tasks as delegated by the Reporting Head

Additional Requirements:
∎ Age 24 to 30 years
∎ Very good in English and Bengali Speaking
∎ Very good in English typing speed.
∎ Proficient in computer applications (mainly in Microsoft Office Excel and Word).
∎ Should have excellent interpersonal & communication skill
∎ Should be keen to learn, Well-disciplined and well mannered.
∎ Must be smart, energetic, self motivated.
∎ Ready to work on flexible hours as directed by the Management

Salary: Tk. 12000 (Monthly)

Compensation & Other Benefits:
∎ Weekly 2 holidays, Insurance, Gratuity, Over time allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Application Deadline: July 4, 2019

Company Information:
∎ Galaxy Facilitation Services LTD
∎ Business : Galaxy Bangladesh Group comprises of :
(GSA for Qatar Airways Cargo/Oman Air/Maldivian Airlines/ Bangkok Airways/ Spice Jet / THE WAY Dhaka/ Galaxy Express Ltd. (DPD)/ VFS Global ( GFSL)/ Shipping-Hapag-Lloyd Bangladesh Shipping Line/Freight forwarding-Galaxy World Logistics Ltd/GBX Logistics Ltd /Tours-Travels etc.

Category: Customer Support/Call Centre