Customer Care Officer (Operations)

Job Description

Title: Customer Care Officer (Operations)

Company Name: Galaxy Facilitation Services Limited

Vacancy: Not specific

Job Location: Dhaka, Sylhet

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s): Customer Service, team work, Visa Processing
∎ The applicants should have experience in the following business area(s): Embassies/Foreign Consulate

Job Responsibilities:
∎ Face to Face Customer Service with set standard
∎ Communication, reporting and MIS
∎ Data entry
∎ Carry out any other tasks as delegated by the Reporting Head

Additional Requirements:
∎ Age 25 to 30 years
∎ Both males and females are allowed to apply
∎ Very good in English and Bengali Speaking
∎ Very good in English typing speed.
∎ Proficient in computer applications (mainly in Microsoft Office Excel and Word).
∎ Should have excellent interpersonal & communication skill
∎ Should be keen to learn, Well-disciplined and well mannered.
∎ Must be smart, energetic, self motivated.
∎ Ready to work on flexible hours as directed by the Management

Salary: Tk. 12000 (Monthly)

Compensation & Other Benefits:
∎ Weekly 2 holidays, Insurance, Gratuity, Over time allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 30 Sep 2021

Company Information:
∎ 15 Sep 2021
∎ Galaxy Facilitation Services Limited

Category: Customer Support/Call Centre

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