Job Description
Title: Customer Care officer
Company Name: One of the leading Group of Companies
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor Degree in any Discipline
Experience Requirements:
∎ At least 2 year(s)
Job Responsibilities:
∎ Handle inbound and outbound customer inquiries via phone, email, and chat in a in a timely, professional and courteous manner and forward to the concerned department when needed.
∎ Provide accurate information about products, services, and company policies to customers in an efficient, professional and positive manner.
∎ Assist customers in resolving issues, complaints, and concerns effectively and efficiently.
∎ Maintain a high level of customer satisfaction by building rapport and offering exceptional service.
∎ Update customer records, document interactions, and follow up on pending cases.
∎ Collaborate with other departments to address and resolve customer issues.
∎ Maintain proper documentation
Additional Requirements:
∎ Age 18 to 35 years
∎ Only females are allowed to apply
Salary: Negotiable
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 31 Aug 2023
Company Information:
∎ 14 Aug 2023
∎ One of the leading Group of Companies
∎ Address : 178-179 East Tejturi Bazar, Two Star Tower (5th Floor),Tejgaon,Dhaka-1215
Category: Customer Support/Call Centre
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