Customer Care Officer (Call Centre)
Job Description
Title: Customer Care Officer (Call Centre)
Company Name: Impulse Health Services & Research Centre Ltd.
Vacancy: 2
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor Degree Any Discipline.
Experience Requirements:
∎ At least 3 year(s)
Job Responsibilities:
∎ Welcome all Clients, visitors and guests into the front office in a professional manner and maintain records related to Front Desk Operation.
∎ Answer all incoming calls and redirect them or keep messages.
∎ Good communication skill.
∎ Notifies company personnel of visitor arrival.
∎ Informs visitors by answering or referring inquiries.
∎ Directs visitors by maintaining employee and department directories.
∎ Shall respond to all queries promptly.
∎ Shall respond to request for information in accordance with polices laid down by the Hospital authority.
∎ Maintains security as per procedures, monitoring logbook, and issuing visitor badges.
∎ Operates telecommunication system by manufacturer's instructions for house phone and console operation.
∎ Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
∎ Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
∎ Contributes to team effort by accomplishing related results as needed.
Additional Requirements:
∎ Age 28 to 32 years
∎ Only females are allowed to apply
∎ Good command of spoken and written English. Strong communication skill.
∎ Smart and pleasant looking, sound health and clear voice.
∎ Good command over Bangla and English.
∎ Good computer skill: MS-Word, MS-Excel, Internet browsing.
∎ Proficient with Microsoft Office software & Hospital management software.
Salary: Negotiable
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 19 Jan 2023
Company Information:
∎ 14 Jan 2023
∎ Impulse Health Services & Research Centre Ltd.
∎ Address : 304/E, Tejgaon I/A, Dhaka - 1208 (Corporate)
∎ Web : www.impulsebd.org
∎ Business : Hospital business
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 19th Jan 2023
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