Customer Care Manager

Job Description

Title: Customer Care Manager

Company Name: Aristron Ltd

Vacancy: --

Age: at most 30 years

Location: Anywhere in Bangladesh

Minimum Salary: Negotiable

Experience:
∎ 2 to 3 years

Published: 19 Oct 2024

Education:
∎ Must have a Bachelor’s degree from a reputed university
∎ Must have a Bachelor’s degree from a reputed university

Requirements:

Additional Requirements:
∎ Age at most 30 years
∎ Excellent verbal communication skills, with a nice voice and good interpersonal abilities.
∎ Strong customer convincing power to handle complaints and provide solutions effectively.
∎ Ability to multitask and manage customer queries with patience and professionalism.
∎ Proficient in preparing reports and following up on tasks.
∎ Excellent verbal communication skills, with a nice voice and good interpersonal abilities.
∎ Strong customer convincing power to handle complaints and provide solutions effectively.
∎ Ability to multitask and manage customer queries with patience and professionalism.
∎ Proficient in preparing reports and following up on tasks.

Responsibilities & Context:
∎ Attend and respond to phone calls from customers in a professional and courteous manner.
∎ Record customer complaints and forward them to the responsible department or person.
∎ Track the progress of tasks, ensuring timely completion of pending issues.
∎ Prepare detailed reports on customer complaints, task status, and resolutions.
∎ Attend and respond to phone calls from customers in a professional and courteous manner.
∎ Record customer complaints and forward them to the responsible department or person.
∎ Track the progress of tasks, ensuring timely completion of pending issues.
∎ Prepare detailed reports on customer complaints, task status, and resolutions.

Compensation & Other Benefits:
∎ Salary and other benefits will be provided as per company policy.
∎ Salary and other benefits will be provided as per company policy.

Employment Status: Full Time

Job Location: Anywhere in Bangladesh

Apply Procedure:

Email your CV:
∎ Send your CV to the given email [email protected]

Company Information:
∎ Aristron Ltd
∎ Uttarkhan, 283/6 Chanpara, Uzanpara, Uttarkhan, Dhaka
∎ Aristron Ltd. Built in 2014, Bangladesh & Chinese joint-venture company, specialized for supply home appliance and manufacturer in the research, development and production of LED TV for Bangladesh market. We are located in north of Dhaka, near Uttara area with convenient transportation access. We are cooperated with Chinese famous TV factory, Zhengzhou Chaohong Technology Co. Ltd and parts sources supplier like panel factory BOE, Panda, HKC, PCB factory CVTE, we can get the technical support on first time from this factory. Our QC department ensures that all of our materials and finished products measure up to our stringent standards, we are doing business on the basis of equality and mutual benefit. It’s our strong desire to continuously satisfy our customers with honesty and creative technology, and we sincerely hope to establish business relationships with customer for long time.

Address::
∎ Uttarkhan, 283/6 Chanpara, Uzanpara, Uttarkhan, Dhaka
∎ Aristron Ltd. Built in 2014, Bangladesh & Chinese joint-venture company, specialized for supply home appliance and manufacturer in the research, development and production of LED TV for Bangladesh market. We are located in north of Dhaka, near Uttara area with convenient transportation access. We are cooperated with Chinese famous TV factory, Zhengzhou Chaohong Technology Co. Ltd and parts sources supplier like panel factory BOE, Panda, HKC, PCB factory CVTE, we can get the technical support on first time from this factory. Our QC department ensures that all of our materials and finished products measure up to our stringent standards, we are doing business on the basis of equality and mutual benefit. It’s our strong desire to continuously satisfy our customers with honesty and creative technology, and we sincerely hope to establish business relationships with customer for long time.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 18 Nov 2024

Category: Customer Support/Call Centre

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