Customer Care Executive
Job Description
Title: Customer Care Executive
Company Name: shiftingbd.com
Vacancy: Not specific
Job Location: Dhaka (Rampura)
Employment Status: Full-time
Educational Requirements:
∎ HSC, Bachelor degree in any discipline
∎ Skills Required: Computer skill, Good behaviour, Good communication skills
Experience Requirements:
∎ 1 to 3 year(s)
Job Context:
∎ Candidate will have to communicate with the customers via calling and email marketing.
∎ Explain the products and services to the customers.
∎ Make calls to the customer and sell products or services to them.
∎ Maintain necessary customer contact cycle to ensure customer expectations are met.
∎ Handle customers in a good manner.
∎ Create a customer database with all the required information.
Job Responsibilities:
∎ Maintain good communication with existing and potential customers via phone, email and Facebook Page messenger etc.
∎ Handle customer's complaints; provide appropriate solutions and alternatives within the time limits.
∎ Must be needed to maintain organizational policy and behavior.
∎ Maintain excellent relationship with customers.
∎ Prepare service reports by collecting and analyzing customer information.
∎ Any other task assigned by the management.
∎ Perform digital marketing activities through social media & other ways as well.
∎ To perform other duties & responsibilities as assigned by the management from time to time.
Additional Requirements:
∎ Age 20 to 32 years
∎ Only females are allowed to apply
∎ Excellent speaking and writing skills in both Bengali and English
∎ Good communication & Negotiation skills
∎ Have a strong personality, positive attitude, and data management ability to prioritize tasks.
∎ Ability to work under pressure and beyond office hours (if needed)
∎ Microsoft Office Program, Microsoft Project Management, Internet and Email
Salary: Negotiable
Compensation & Other Benefits:
∎ T/A, Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 13 Jul 2023
Company Information:
∎ 14 Jun 2023
∎ shiftingbd.com
∎ Address : Green Tower, 15-DIT Rood, East Rampura,, Dhaka
∎ Web : www.shiftingbd.com
∎ Business : We shift home and office, AC fittings and servicing, Cleaning service, Purchase and sale of old goods, Video and photography whole country.
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 13th Jul 2023
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