Customer Care Executive
Job Description
Title: Customer Care Executive
Company Name: Rang Bangladesh
Vacancy: 10
Job Location: Narayanganj, Narayanganj (Narayanganj Sadar)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Preferred Professional Certification: CCA
∎ Training/Trade Course: computer Skill
∎ Skills Required: COMPUTER OFFICE MANAGEMENT, Computer skill
Experience Requirements:
∎ At most 2 year(s)
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Manage large amounts of incoming phone calls
∎ Generate sales leads
∎ Identify and assess customers’ needs to achieve satisfaction
∎ Build sustainable relationships and trust with customer accounts through open and interactive communication
∎ Provide accurate, valid and complete information by using the right methods/tools
∎ Meet personal/customer service team sales targets and call handling quotas
∎ Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
∎ Keep records of customer interactions, process customer accounts and file documents
∎ Follow communication procedures, guidelines and policies
∎ Take the extra mile to engage customers
Additional Requirements:
∎ Age 18 to 30 years
∎ Both males and females are allowed to apply
Salary: Negotiable
Compensation & Other Benefits:
∎ T/A, Mobile bill, Tour allowance, Performance bonus
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 30 Jun 2022
Company Information:
∎ 12 Jun 2022
∎ Rang Bangladesh
∎ Address : 91 west Masdair, Narayanganj
∎ Web : www.rang-bd.com
∎ Business : RANG BANGLADESH is a fashion design house, manufacturer and retailer of fashion wear, fashion accessories, home textiles, handicraft, and hand-loom based products of Bangladesh. RANG BANGLADESH has always been at the forefront of fashion since it was founded in 1994 and is acclaimed as one of Bangladeshi’s leading fashion houses for regular and special occasion wear. RANG BANGLADESH is a utilizing traditional hand-loom skills, artisan resources and Rang Bangladesh`s own innovative designs and presentation, RANG BANGLADESH has become one of the leading brands in the fashion industry of Bangladesh.
Category: Customer Support/Call Centre
: Please Apply or Mail your CV with Cover letter and write "Customer Care Executive" as Subject of your Mail.
Source: bdjobs.com
Deadline Expired on 30th Jun 2022
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