Customer Care Executive

Job Description

Title: Customer Care Executive

Company Name: Mohubor Rahman Particle Mills (Pvt.) Ltd.

Vacancy: Not specific

Job Location: Rangpur

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ 1 to 2 year(s)
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ The ideal candidates will be responsible for attending to the Client's requests, manage the office and project the company's services.
∎ Make calls and answer phone calls in a more professional manner and provide information about services.
∎ Manage Clients and their requests by responding to questions and complaints through means such as telephone calls, emails, etc.
∎ Ensure Service Delivery through follow-up process & updating documentations.
∎ Keep proper records and updated customer and clients' databases.
∎ The job demands a candidates that has patience and is very well mannered while speaking with clients over the telephone to provide customer support, customer retention and develop customer relations.
∎ The applicant should have excellent speaking presentation power with clarity, maturity and persuasive behavior in convincing the clients.
∎ Perform any other assignments given by the superiors.

Additional Requirements:
∎ Age 22 to 25 years
∎ Only females are allowed to apply

Salary: Negotiable

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Others as per Company Policy.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 31 Oct 2021

Company Information:
∎ 16 Oct 2021
∎ Mohubor Rahman Particle Mills (Pvt.) Ltd.
∎ Address : Kasna, Shahebganj, Haragach road, Rangpur

Category: Customer Support/Call Centre

Source: bdjobs.com

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