Customer Care Executive

Job Description

Title: Customer Care Executive

Company Name: Maakview.com Ltd.

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ HSC/Bachelor's degree in any discipline. (Educational requirements will be considered who think of themselves as an expert in this field.)

Experience Requirements:
∎ 1 to 2 year(s)

Job Context:
∎ MAAKVIEW.COM LTD. is seeking potential, experienced candidates for the position of Telesales Executive who has enough idea and working experience on current Telesales methods.
∎ We will give special priority to those who have experience in the E-commerce sector.

Job Responsibilities:
∎ Explain products, services, and prices to customers through phone calls or social media channels.
∎ Asking questions to engage customers and keep the conversation going.
∎ Inform clients by answering questions; providing information.
∎ Initiating sales with potential customers over the phone.
∎ Listening to the customers needs to generate repeat sales.
∎ Receiving calls & customer inquiries and selling products over the phone call as per instruction.
∎ Identify customers' needs, clarify information, research every issue, and provide solutions or alternatives.
∎ Sense of responsibility and achieving the target.
∎ Analytic skills and the working ability for team development.
∎ Good command of Microsoft office especially Excel for daily reporting.

Additional Requirements:
∎ Both males and females are allowed to apply
∎ Excellent Communication skills to interact with customers and demonstrate good listening skills.
∎ Self-motivated and Willing to work for a longer period.
∎ Confident to take challenges.

Salary: Negotiable

Compensation & Other Benefits:
∎ T/A, Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: Two

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 5 Jan 2023

Company Information:
∎ 6 Dec 2022
∎ Maakview.com Ltd.

Category: Customer Support/Call Centre

Source: bdjobs.com

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