Customer Care Executive

Job Description

Title: Customer Care Executive

Company Name: Maakview.com Ltd.

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ HSC/Bachelor's degree in any discipline (Educational requirements will be considered who think of themselves as an expert in this field)

Experience Requirements:
∎ 1 to 2 year(s)

Job Responsibilities:
∎ Explain products, services, and prices to customers through phone calls or social media channels.
∎ Asking questions to engage customers and keep the conversation going.
∎ Informs clients by answering questions; providing information.
∎ Initiating sales with potential customers over the phone.
∎ Listening to the customers needs to generate repeat sales.
∎ Receiving calls & customer inquiries and selling products over the phone call as per instruction.
∎ Identify customers' needs, clarify information, research every issue, and provide solutions or alternatives.
∎ Sense of responsibility and achieving the target.
∎ Analytic skills and the working ability for team development.
∎ Good command of Microsoft office especially Excel for daily reporting.

Additional Requirements:
∎ Age 21 to 40 years
∎ Only males are allowed to apply
∎ Excellent Communication skills to interact with customers and demonstrate good listening skills.
∎ Self-motivated and Willing to work for a longer period.
∎ Confident to take challenges.

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 31 Jul 2023

Company Information:
∎ 31 Jul 2023
∎ Maakview.com Ltd.
∎ Address : 82/3, Laboratory Road (6th Floor) Rahima Plaza, Dhaka-1205
∎ Web : https://maakview.com/
∎ Business : MAAKVIEW is a leading online shopping site based in Bangladesh that brings you great deals. Maakview is the largest Q-Commerce one-stop shopping destination in Bangladesh, where you can get your necessary products from your favorite brands with best prices. We offers the widest range of products in categories ranging from electronics to household appliances, latest smart phones, Camera, Computer & accessories, fashion, health equipment and makeup.
We offer premium products to satisfy our customer needs. We are focused on delivering your happiness with care, an excellent customer experience thus provides the most efficient delivery service through own logistics so that customers get a hassle-free product delivery at their doorstep. We provide exclusive brands with authenticity and affordable prices.

Category: Customer Support/Call Centre

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Interested By University

University Percentage (%)
National University 5.80%
Govt. Titumir College 2.23%
Bangladesh University of Business and Technology 2.23%
University of Dhaka 1.79%
Daffodil International University 1.79%
Green University of Bangladesh 1.79%
university of Asia pacific 1.34%
Bangladesh Open University 1.34%
East West University 1.34%
Dhaka International University 1.34%

Interested By Age Range

Age Range Percentage (%)
20-30 82.14%
31-35 11.16%
36-40 1.79%
40+ 0.89%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 75.69%
20K-30K 21.56%
30K-40K 1.38%
50K+ 1.38%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 21.43%
0.1 - 1 years 13.39%
1.1 - 3 years 33.04%
3.1 - 5 years 13.84%
5+ years 18.30%