Title: Customer Care Executive
Company Name: Maakview.com Ltd.
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ HSC/Bachelor's degree in any discipline (Educational requirements will be considered who think of themselves as an expert in this field)
Experience Requirements:
∎ 1 to 2 year(s)
Job Responsibilities:
∎ Explain products, services, and prices to customers through phone calls or social media channels.
∎ Asking questions to engage customers and keep the conversation going.
∎ Informs clients by answering questions; providing information.
∎ Initiating sales with potential customers over the phone.
∎ Listening to the customers needs to generate repeat sales.
∎ Receiving calls & customer inquiries and selling products over the phone call as per instruction.
∎ Identify customers' needs, clarify information, research every issue, and provide solutions or alternatives.
∎ Sense of responsibility and achieving the target.
∎ Analytic skills and the working ability for team development.
∎ Good command of Microsoft office especially Excel for daily reporting.
Additional Requirements:
∎ Age at least 14 years
∎ Both males and females are allowed to apply
∎ Excellent Communication skills to interact with customers and demonstrate good listening skills.
∎ Self-motivated and Willing to work for a longer period.
∎ Confident to take challenges.
Salary: Negotiable
Compensation & Other Benefits:
∎ T/A, Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 4 Jan 2023
Company Information:
∎ 5 Dec 2022
∎ Maakview.com Ltd.
∎ Address : 82/3, Laboratory Road (6th Floor) Rahima Plaza, Dhaka-1205
∎ Web : https://maakview.com/
∎ Business : MAAKVIEW is a leading online shopping site based in Bangladesh that brings you great deals. Maakview is the largest Q-Commerce one-stop shopping destination in Bangladesh, where you can get your necessary products from your favorite brands with best prices. We offers the widest range of products in categories ranging from electronics to household appliances, latest smart phones, Camera, Computer & accessories, fashion, health equipment and makeup.
We offer premium products to satisfy our customer needs. We are focused on delivering your happiness with care, an excellent customer experience thus provides the most efficient delivery service through own logistics so that customers get a hassle-free product delivery at their doorstep. We provide exclusive brands with authenticity and affordable prices.
Category: Customer Support/Call Centre
Source: bdjobs.com