Customer Care Executive

Job Description

Title: Customer Care Executive

Company Name: Leading Financial Institute

Vacancy: Not specific

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Minimum graduate.

Experience Requirements:
∎ At least 2 year(s)

Job Context:
∎ Job Location: Dhaka, Bagura, Chattogram, Cumilla, Dhanmondi, Faridpur, Gazipur, Jashore, Barishal, Khulna, Motijheel, Mymensingh, Narayanganj, Rangpur, Sylhet, Uttara.
∎ Organization: Leading Financial Institute

Job Responsibilities:
∎ Customer reception and handling. Receive & make calls to the customers. Handle customer queries/complains instantly.
∎ Maintain good relationship with customer and provide excellent service and satisfactory information to the customer.
∎ Ensure customer satisfaction and collect customer's feedback.
∎ Administrative duties of branches as instructed by Branch Manager.

Additional Requirements:
∎ Strong interpersonal & communication skill.
∎ Customer relationship management.
∎ Sound knowledge on MS Office package.
∎ Sound knowledge on English and Bangla both in written & verbal.
∎ Experience in PABX operations.

Salary:
∎ Monthly gross salary for this position is BDT 15,000 to 26,000 (Negotiable)

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 26 Apr 2022

Company Information:
∎ 27 Mar 2022
∎ Leading Financial Institute

Category: Customer Support/Call Centre

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