Customer Care Executive/ Front Desk Executive
Job Description
Title: Customer Care Executive/ Front Desk Executive
Company Name: IPDC Finance Limited
Vacancy: 1
Job Location: Dhaka (Gulshan)
Employment Status: Contractual
Educational Requirements:
∎ Bachelor degree in any discipline
Experience Requirements:
∎ At least 2 year(s)
Job Responsibilities:
∎ Communication:
∎ Attend all inbound/outbound calls on time
∎ Comply telephone etiquette with clear voice
∎ Appropriately greet all the calls
∎ Business Lead Generation:
∎ Assist in achieving set targets in terms of successful business lead generation through inbound and outbound calls
∎ Focus in generating new business booking
∎ Attend outbound business call/tele sales professionally to generate business leads
∎ Creating extraordinary customer service experience:
∎ Ensure extraordinary customer experience
∎ Lock customer complain properly regarding any service
∎ Capture appropriate information about the customer to execute business leads
∎ Inter Departmental Activities:
∎ Identify and implement cross functional sales opportunities
∎ Build up rapport with cross departments, unit heads and other Branch people
Additional Requirements:
∎ Strong communication and inter-personal skills required to convince customers and sell IPDC products.
∎ Creativity in terms of meeting customer demands with existing products.
∎ Excellent coordination skill is required for following-up with all levels of employees including vendors as well.
∎ Ability to write and speak fluently in Bangla and English.
∎ Good knowledge of local Bank/NBFI and regulatory regulations.
∎ Sound knowledge on MS Office Package
Salary: Negotiable
Application Deadline: 17 Nov 2020
Company Information:
∎ 7 Nov 2020
∎ IPDC Finance Limited
∎ Address : Hosna Center (4th Floor), 106 Gulshan Avenue, Dhaka - 1212
∎ Web : www.ipdcbd.com
∎ Business : IPDC Finance Ltd. is the first private sector financial institution of Bangladesh established in 1981. IPDC is credited with being the most innovative financial institution of the country partnering in many landmark projects as well as introducing many financial products which were first of its kind in the country. Today, IPDC is a diversified financial institution catering to Corporate, SMEs and Retail market segments.
Category: Secretary/Receptionist
Source: bdjobs.com
Deadline Expired on 17th Nov 2020
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