Customer Care Executive (Female)

Job Description

Title: Customer Care Executive (Female)

Company Name: Marriage Solution BD

Vacancy: Undefined

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Minimum Graduate

Experience Requirements:
∎ 1 to 5 year(s)

Job Context:
∎ Job Nature: Full-time (Office)
∎ Location: Asad Gate , Uttara, Gulshan, Kakrail (Dhaka)

Job Responsibilities:
∎ Ability to work with a professional sales team to achieve targets.
∎ The applicants should have potentiality to develop new clients and maintain good relationship with existing clients.
∎ Ability to handle clients and to satisfy them with the service policies of the organization.
∎ Capable to handle customer queries/complains independently.
∎ Capable to handle Inbound/outbound calls.
∎ Strong interpersonal and communication skills.
∎ Having well manner and good behavior.
∎ Capable to report to seniors.
∎ Ability to understand client's needs and present solutions.
∎ Capable to lead overall marketing and communication function.
∎ To visit corporate offices for meetings & provide service information.
∎ Receive & make call to the customers.
∎ Collect customer's feedback.
∎ Positive attitude and self motivated.

Additional Requirements:
∎ Age 25 to 50 years
∎ Only females are allowed to apply
∎ 1-5 year in relevant fields.
∎ Tele communication and customer service experience.
∎ Having convincing power to the proposed clients.
∎ Active, smart and confident.
∎ Having minimum one year experience in relevant field.
∎ Self-Motivated
∎ Excellent communication skill
∎ Out standing convincing power
∎ Positive attitude towards work
∎ Ability to take quick decision
∎ Quick problem solving ability
∎ Efficient to work on Online Marketing like as Facebook, Email, SMS, Website,YouTube etc

Salary: Negotiable

Compensation & Other Benefits:
∎ Salary Increment
∎ Friendly working environments
∎ Yearly Bonus
∎ Performance bonus

Job Source: Bdjobs.com Online Job Posting

Application Deadline: May 4, 2019

Company Information:
∎ Marriage Solution BD

Category: Customer Support/Call Centre