Customer Care Executive (Female)
Job Description
Title: Customer Care Executive (Female)
Company Name: Electra International
Vacancy: Not specific
Job Location: Dhaka, Dhaka (Tejgaon)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Business Administration (BBA)
∎ Graduate in any discipline.
∎ Skills Required: Customer Care
Experience Requirements:
∎ 1 to 2 year(s)
∎ The applicants should have experience in the following area(s):
Call Centre Supervision/ Management
∎ The applicants should have experience in the following business area(s):
Electronic Equipment/Home Appliances
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Call center agents will be responsible to communicate with customers on a day to day basis to make sales, solve customers' problems related to sales post on a market linkage platform.
∎ Communicate customers regularly in appropriate accent.
∎ Gauge sense of responsibility and achieve the daily target.
∎ Analytic skill and working ability for team development.
∎ Good command in Microsoft office specially excel for daily reporting.
∎ Developed competencies required for service oriented and result focus.
∎ Answer incoming calls and respond to customer's emails
∎ Management and resolve customer complaints.
∎ Sell products and place customer orders in the computer system.
∎ Provide product and service information to customers.
∎ Route calls to appropriate resources.
∎ Document all call information according to standard operating procedures.
∎ Recognize, document, and alert the management team of trends in customer calls.
∎ Follow up customer calls where necessary.
∎ Complete call logs and reports.
Additional Requirements:
∎ Age 20 to 24 years
∎ Only females are allowed to apply
∎ Excellent Communication skill to interact with customers and demonstrate good listening skills.
∎ Good reading and writing skill in both Bangla and English.
∎ Applicants have to be Smart, energetic and good communication skill.
∎ Must be smart enough to handle any difficult situation that may rise during maintaining a teams.
Salary:
∎ Negotiable
∎ Attractive Salary Package will be given as per Skill & Experience,
Compensation & Other Benefits:
∎ Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ As per as company policy.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 31 May 2022
Company Information:
∎ 9 May 2022
∎ Electra International
∎ Address : Tropical Mollah Tower ( 6th Floor), 15/1-15/4, Progati Sarani, Middle Badda, Dhaka-1212
∎ Web : http://www.electrabd.com/
∎ Business : Electra International, we are a leading consumer electronic (CE) business company for 30 years.it has other sister organizations like: 1. Federal Securities & Investment Ltd. 2. Electra International Ltd. 3. M/S Electra International 4. M/S. Kashmir Chemical Company 5. M/S. Sazawa Brothers 6. M/S. Electra Mobile 7. M/S. Electra Furniture 8. M/S. Jalshiry Dairy Firm & Fisheries.
Category: Customer Support/Call Centre
: WHO ARE BEING TENDENCY TO SKIP THE JOB VERY QUICKLY SO, PLEASE NEED NOT APPLY THIS SEEKING JOB. Please do not apply if you don't meet the minimum requirements need to apply. Only females are allowed to apply.
Source: bdjobs.com
Deadline Expired on 31st May 2022
Similar Jobs
Customer Support and Sales Officer
Call Center Manager (For UK Customer)
Customer Service Officer
TELEMARKETING REPRESENTATIVE
Customer Care Executive (Female)
Crewing Executive
Executive - Telemarketing
Agent - Prescription Reader
Call Center Agent (Night Shift) - English
Executive, Customer Service
Customer Service Officer
Peer Leader
Executive( Customer Care Service)
Officer, CIC
Female Counsellor
Patient Relationship Officer (For Rajshahi)
Project Coordinator for Telemarketing [International Campaign]
Customer Support cum Live Presenter
কাস্টমার কেয়ার এক্সিকিউটিভ (ফিমেল)
Officer-Customer Service
Tele Sales Executive
Executive (Customer Support and Transcription)
Customer Support Executive
Office Executive - Night Shift
Customer Relationship Officer
Customer Support and Sales Executive
Executive (Female)
Customer Relation Executive (Female)
Manager- Ocean Freight
Call Center Agent
Customer Relationship Executive
Team Leader, Customer Care
Call Center Representative- Tele Sales
Jr. Executive/ Executive - Call Center
Travel Counselor - Sales Executive (Night Shift)
Executive/Sr. Executive (Customer Service, Export)
Contact Center Agent
Executive, Customer Relationship Management (Tech Sales)
Aftersales, Executive
Customer Relation Manager
Facebook Group