Job Description
Title: Customer Care Executive
Company Name: Excellence Textile Ltd.
Vacancy: Not specific
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ Must be Textile background.
Experience Requirements:
∎ 1 to 3 year(s)
Job Responsibilities:
∎ Customer reception and proper customer handling with a positive, helpful attitude.
∎ Provide excellent service and satisfactory information to the customer.
∎ Assist customers and help them with workshop formalities and other works.
∎ Develop and maintain good relationship with customer and support them for better service.
∎ Answering phones in a professional manner, and routing calls as necessary.
∎ Responding promptly to customer inquiries and acknowledging and resolving customer complaints.
∎ Keep records of customers, instructions recording details of inquiries, complaints, and comments.
Additional Requirements:
∎ Skills Required: Computer skill, MS Word/ Excel/ PowerPoint.
∎ Good Communication skill.
∎ The applicants should have experience in the following area(s): RMG sector.
Salary: Negotiable
Compensation & Other Benefits:
∎ T/A, Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 29 Jun 2023
Company Information:
∎ 30 May 2023
∎ Excellence Textile Ltd.
Category: Customer Support/Call Centre
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