Job Description
Title: Customer Care Executive
Company Name: Dikkha Online
Vacancy: 1
Job Location: Dhaka
Employment Status: Full-time
Experience Requirements:
∎ At least 1 year(s)
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Deliver extraordinary customer care by responding to questions concerning customer accounts across Consumer segment.
∎ Attend in a timely and comprehensive manner to ensure customer satisfaction with Inbound and Outbound communication.
∎ Take sales approach, Identify customer needs to increase customer confidence meeting the target assigned.
∎ Grow and nurture customer relationships on every interaction that results in measurable Customer value
∎ Document necessary account information and offer custom solutions that benefit the customer.
∎ Deliver extraordinary results measured by customer satisfaction, effectiveness, efficiency and quality
∎ Gather relevant information from customers as required and update it accurately to facilitate the decision making process.
∎ Work with the team and perform necessary task as per organization requirement.
Additional Requirements:
∎ Age at least 20 years
∎ Only females are allowed to apply
∎ Person with disability are encouraged to apply
Compensation & Other Benefits:
∎ Mobile bill, Performance bonus
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 30 Oct 2023
Company Information:
∎ 30 Sep 2023
∎ Dikkha Online
∎ Address : H-12-14, Road-05, Sector-10
∎ Business : We are the pioneer in online tutoring in Bangladesh
Category: Customer Support/Call Centre
: Applicants located in Dhaka, specifically near to Uttara will be preferred.
