Job Description
Title: Customer Care Executive (CCE)
Company Name: Archaic Architects Limited
Vacancy: 03
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Business Administration (BBA)
Experience Requirements:
∎ 2 to 5 year(s)
Job Context:
∎ Archaic Architects Ltd. is looking for an efficient Customer Care Executive (CCE) in the Customer Relationship Department
∎ Archaic is passionate about creating the new way for contemporary working and a living environment for fast-moving urban dwellers. As the enormous influence of information technology rapidly changes the fashion of urban people and creates advanced functional and aesthetical requirements, Archaic provides cutting-edge design as well as a technical solution for valued clients.
∎ Since 2006 archaic is working with a completely professional team and has completed several projects in the Architecture and interior design field. Multi-storied commercial buildings, Multifamily Apartments, Garment industries, Institutes, etc. And interior design of Banks, Corporate offices, Multinational business offices, shopping malls, hotels, residences, etc. Archaic has drawn a positive mark deep in the client`s heart. By using modern tools, digital technologies, and the essence of heritage, Archaic has established a new field of creation and explores the relationship between a human being with his living and working space in a holistic approach.
Job Responsibilities:
∎ The candidate will be responsible to look after client quarries, product promotion activities, Counseling Clients, arranging corporate sales meetings, tale-marketing activities to create customer relationships, site visits with clients, daily sales reporting to superiors, communicating with related govt./ private stakeholders attend local fairs/events for Business developments.
∎ Suggesting products that meet clients' needs and informing clients about product details.
∎ Build sustainable relationships and trust with customers through open and interactive communication.
∎ Managing existing & potential customers through regular client visits & follow-up.
∎ Building an effective relationship with the client & maintain the client database in a proper way.
∎ Capacity to assess the customer's needs and what he actually wants, start the negotiation process accordingly and finalize the deal under consultation with higher authority.
∎ Perform digital marketing activities through social media & other ways as well.
∎ To perform other duties & responsibilities as assigned by the management from time to time.
Additional Requirements:
∎ Both males and females are allowed to apply
∎ Excellent speaking and writing skills in both Bengali and English
∎ Good communication & Negotiation skills
∎ Have a strong personality, positive attitude, and data management ability to prioritize tasks.
∎ Ability to work under pressure and beyond office hours (if needed)
∎ Microsoft Office Program, Microsoft Project Management, Internet and Email
Salary: Negotiable
Compensation & Other Benefits:
∎ T/A, Mobile Bill, Incentive, Festival bonus as per company policy
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 11 Jul 2023
Company Information:
∎ 11 Jun 2023
∎ Archaic Architects Limited
∎ Address : House: 375 (1st floor), Road: 28, Mohakhali DOHS, Dhaka-1206
∎ Web : www.archaicarchitects.com
∎ Business : Consultation & Supervision
1. Architecture design
2. Landscaping design
3. 3D Modeling & Animation
4. Project management
5. Commercial, Residential & Others Building Structure
Solution consultation and Service Provider
1. EMS( Energy monitoring System)
2. IBMS (Integrated Building Management System)
-Water, Energy, Steam, Gas Metering, Integration
3. Fire detection system
4. Fire protection system with design
5. Central air conditioning ducting fabrication and installation
Construction work
1. Construction of commercial. residential, factory and other buildings.
Interior Fit out work
1. Interior of commercial, residential and others building
2. Landscaping with smart plantation system
3. Commercial kitchen
4. Health care with swimming pool, sauna & steam bath
5. Architectural lighting & Acoustic sound system
6. Architectural façade modeling
Manufacturing & Assembly
1. Furniture
2. Interior Product
3. Signage
Category: Customer Support/Call Centre
:
