Customer Care Associate

Job Description

Title: Customer Care Associate

Company Name: Red Grocer Limited

Vacancy: 02

Job Location: Chattogram

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ 2 to 3 year(s)
∎ The applicants should have experience in the following area(s): Computer skill, MS Office
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Maintains customer relationship by responding to inquiries; documenting actions.
∎ Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer’s understanding of information and answer.
∎ Records customer inquiries by documenting inquiry and response in customer’s accounts.
∎ Improves quality service by recommending improved processes, identifying new product and service applications.
∎ Accomplishes customer service and organization mission by completing related results as needed.

Additional Requirements:
∎ Age 23 to 30 years
∎ Both males and females are allowed to apply

Salary: Negotiable

Compensation & Other Benefits:
∎ T/A, Mobile bill, Provident fund
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Half Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 15 Apr 2022

Company Information:
∎ 16 Mar 2022
∎ Red Grocer Limited
∎ Address : Sugandha Tower, House No #160, Road #02, Block #D, Sugandha R/A, Panchlish, Chittagong, Bangladesh.
∎ Web : www.redgrocer.info
∎ Business : The ultimate eCommerce home essential delivery services for port City Chittagong. Red Grocer connects millions of household customers via an online portal available 24 X 7 to internet-friendly customers. Red Grocer Limited aims to tap the growing Bangladeshi consumer goods market. Red Grocer plans to start with its presence in thirteen major city corporation areas in Bangladesh.

Category: Customer Support/Call Centre

: Please mail your CV with cover letter and write "Customer Care Associate" as the subject of your email.