Customer Care Agent

Job Description

Title: Customer Care Agent

Company Name: Virgo Contact Center Services Limited

Vacancy: 15

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline, Diploma in Engineering

Job Responsibilities:
∎ Selected Agents/Advisors to work 24X7 and 8 AM-5 PM.
∎ Self-Motivated and able to work under pressure in a fast-paced working environment.
∎ Candidates have to make inbound/outbound calls.
∎ For Male morning, evening & night shift while female only morning, evening (up to 9:30 PM) & common shift.

Additional Requirements:
∎ Age 20 to 35 years
∎ Both males and females are allowed to apply
∎ Previous experience in a customer support role (Optional).
∎ Good in speaking & writing both in English, Bengali.
∎ Candidate should have good listening, communication skill.
∎ Must be thorough in Microsoft Office and web applications (Browser)
∎ Good in mail communication.
∎ Strong phone and verbal communication listening skill.
∎ Customer focus and adaptability to different personality types.

Salary: Negotiable

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 3 Nov 2022

Company Information:
∎ 10 Oct 2022
∎ Virgo Contact Center Services Limited
∎ Address : Software Technology Park, Vision 2021 Tower-1 (10th Floor), 49, Kawran Bazar, Dhaka-1215
∎ Web : www.virgoccsl.com
∎ Business : International and Domestic Contact Center Services. Total Outsourcing Solutions.

Category: Customer Support/Call Centre

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