Title: Customer Care Agent
Company Name: Virgo Contact Center Services Limited
Vacancy: 50
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline, Diploma in Engineering
Job Context:
∎ We encourage fresh/experienced both male & female talents to work together in a responsive environment to solve & extend optimistic solution to customer`s queries, issues, as per policy (scripts) using multiple Apps. through efficient time management.
∎ A) 24X7, 6 days a week. Males & females both can apply.
∎ B) 8 AM-5 PM, 5 days a week.
Job Responsibilities:
∎ Good in English both speaking & writing.
∎ Self-Motivated and able to work under pressure in a fast-paced working environment.
∎ Candidates have to make Inbound/Outbound calls.
∎ For Male morning, evening & night shift while female only morning, evening (up to 9:30 PM) & common shift.
Additional Requirements:
∎ Age 20 to 35 years
∎ Both males and females are allowed to apply
∎ Both males and females are allowed to apply.
∎ Previous experience in a customer support role (Optional).
∎ Good in speaking & writing both in English, Bengali.
∎ Candidate should have good listening, communication skill.
∎ Must be thorough in Microsoft Office and web applications (Browser)
∎ Good in mail, chat communication.
∎ Strong phone and verbal communication listening skill.
∎ Customer focus and adaptability to different personality types.
Salary: Negotiable
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 21 Nov 2023
Company Information:
∎ 23 Oct 2023
∎ Virgo Contact Center Services Limited
∎ Address : Software Technology Park, Vision 2021 Tower-1 (10th Floor),
49, Kawran Bazar, Dhaka-1215
∎ Business : International and Domestic Contact Center Services. Total Outsourcing Solutions.
Category: Customer Support/Call Centre
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Source: bdjobs.com