Coach Provider Manager (Clinical Supervisor)

Job Description

Title: Coach Provider Manager (Clinical Supervisor)

Company Name: Grameen Telecom Trust

Vacancy: 3

Location: Dhaka

Salary: Negotiable

Experience:
∎ 3 to 5 years

Published: 20 Apr 2025

Education:
∎ Bachelor of Medicine and Bachelor of Surgery(MBBS)
∎ MBBS with BMDC registration.
∎ Public Health or relevant certification preferred.
∎ MBBS with BMDC registration.
∎ Public Health or relevant certification preferred.

Requirements:

Additional Requirements:
∎ Experience in digital health preferred.
∎ Strong communication skills, ability to manage doctor teams.·
∎ Comfortable working in shift-based and rostered environments.
∎ Experience in digital health preferred.
∎ Strong communication skills, ability to manage doctor teams.·
∎ Comfortable working in shift-based and rostered environments.

Responsibilities & Context:
∎ Oversee daily activities of medical coaches to ensure delivery of high-quality telehealth services.
∎ Review patient cases, coach feedback, and provide clinical guidance to ensure quality care.
∎ Monitor daily performance of health coaches based on duty roster.
∎ Assist in the design and continuous improvement of medical course content and training modules.
∎ Conduct regular clinical reviews and training sessions for the coaching team.
∎ Coordinate with IT and Operations to troubleshoot platform or scheduling issues.
∎ Provide end-of-shift and weekly reports to the Clinical Manager.
∎ Ensure adherence to ethical guidelines, clinical standards, and data confidentiality.
∎ Oversee daily activities of medical coaches to ensure delivery of high-quality telehealth services.
∎ Review patient cases, coach feedback, and provide clinical guidance to ensure quality care.
∎ Monitor daily performance of health coaches based on duty roster.
∎ Assist in the design and continuous improvement of medical course content and training modules.
∎ Conduct regular clinical reviews and training sessions for the coaching team.
∎ Coordinate with IT and Operations to troubleshoot platform or scheduling issues.
∎ Provide end-of-shift and weekly reports to the Clinical Manager.
∎ Ensure adherence to ethical guidelines, clinical standards, and data confidentiality.

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka

Company Information:
∎ Grameen Telecom Trust
∎ Telecom Bhaban (Level 10 & 11), 53/1 Box nagar, Zoo Road, Mirpur, Dhaka 1216.
∎ Social Business

Address::
∎ Telecom Bhaban (Level 10 & 11), 53/1 Box nagar, Zoo Road, Mirpur, Dhaka 1216.
∎ Social Business

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 26 Apr 2025

Category: Medical/Pharma