Chief Technical Officer (CTO)

Job Description

Title: Chief Technical Officer (CTO)

Company Name: Versatilo Group

Vacancy: 1

Age: Na

Job Location: Dhaka

Salary: Negotiable

Experience:

• At least 8 years

• Bachelor’s degree in Computer Science and Engineering, Information Technology, Software Engineering, Computer Engineering or a relevant discipline.
• A Master’s degree in a relevant field or an MBA will be considered an advantage.
• Relevant professional certifications in cybersecurity, cloud computing, networking, IT service management or project management will receive preference.

• At least 8 years

Experience Requirements

• Minimum 8 years of progressive professional experience in Information Technology.
• At least 3 years of experience leading an IT department or multidisciplinary technical team.
• Proven experience in IT infrastructure, cybersecurity, cloud services, software systems and technology-project implementation.
• Practical experience managing IT vendors, contracts, budgets and enterprise-level projects.
• Experience in a Group of Companies or structured corporate organization will receive preference.

Required Technical Expertise

• IT infrastructure, servers, networks, firewalls and secure connectivity
• Cybersecurity, endpoint protection and access management
• Cloud platforms and cloud-based productivity services
• Microsoft 365 or Google Workspace administration
• Domain, hosting, DNS and official email administration
• Backup, disaster recovery and business continuity
• ERP, CRM, HR, Accounts or other business-management systems
• Databases, applications and API integration
• Website, software and mobile-application development processes
• IT asset, software-license and vendor management
• Technical documentation and project implementation

Required Skills and Qualities

• Strong IT leadership and team-management capability
• Strategic planning and sound decision-making skills
• Strong technical, analytical and problem-solving ability
• Effective project and vendor-management skills
• Ability to explain technical matters clearly to non-technical management
• Strong budgeting, negotiation and cost-control skills
• Professional communication skills in Bangla and English
• High level of integrity, confidentiality and accountability
• Ability to manage multiple priorities and work under pressure
• Availability during critical system failures or cybersecurity emergencies

Additional Requirements

• Must protect confidential business, employee, customer and management information.
• Must not purchase, install or use unauthorized hardware, software or online services.
• Must disclose any personal or financial conflict of interest involving technology vendors.
• Must not accept commissions, gifts or personal benefits from vendors or service providers.
• Must ensure that critical technical access is properly documented and not controlled by only one individual.
• Must be willing to undergo academic, professional, reference and background verification.

Performance Evaluation

Performance will be evaluated based on:

• Reliability, security and availability of IT systems
• Cybersecurity and data-protection compliance
• Timely resolution of technical incidents
• Progress and completion of technical projects
• IT Team performance and service quality
• Accuracy of technical documentation and asset records
• Cost control and vendor performance
• Quality of management reporting
• Contribution to automation and operational efficiency
• Overall support for organizational growth

Workplace: Office-based; visits to other business locations when required

Reporting To: Chairman or authorized top management

Job Context

Versatilo Group is looking for an experienced, capable and forward-thinking Chief Technical Officer (CTO) to lead the Group’s IT Team.

The selected candidate will be the functional head of the IT Team and will take overall responsibility for technical strategy, IT infrastructure, cybersecurity, software systems, digital platforms, technology projects and IT operations across the organization.

The role requires strong technical expertise, leadership ability, strategic planning, project management and effective communication with top management.

Job Responsibilities

• Lead, supervise and evaluate the overall performance of the IT Team.
• Develop and implement short-term and long-term technical strategies aligned with organizational objectives.
• Convert management and departmental requirements into practical technical solutions.
• Establish priorities, assign responsibilities and monitor the daily activities of IT Team members.
• Oversee servers, networks, internet connectivity, cloud services, databases, websites, email systems and business applications.
• Ensure the security, reliability and availability of all IT systems and digital services.
• Develop and enforce IT security, password, access-control, backup, data-protection and acceptable-use policies.
• Maintain appropriate data-backup, disaster-recovery and business-continuity arrangements.
• Monitor cybersecurity threats, system vulnerabilities and security incidents and ensure timely corrective action.
• Oversee the implementation, integration and maintenance of ERP, CRM, HR, Accounts, Admission or other organizational systems.
• Lead software, website, application, automation and system-integration projects from planning to implementation.
• Ensure proper testing, documentation, deployment, maintenance and technical support for all IT projects.
• Manage official domains, hosting, DNS, organizational email accounts and administrative access.
• Establish procedures for creating, modifying, suspending and handing over employee system accounts.
• Ensure that critical system access, passwords, recovery information and licences remain under organizational control.
• Coordinate technical requirements with Finance, HR, Administration, Operations, Marketing and other departments.
• Evaluate and manage IT vendors, software partners, service providers and consultants.
• Review technical proposals, quotations, licences, agreements and vendor performance.
• Prepare and control the IT budget and ensure cost-effective use of technical resources.
• Maintain accurate records of IT assets, software licences, warranties, subscriptions and service renewals.
• Provide technical guidance, training and professional-development support to the IT Team.
• Prepare regular reports for management regarding system performance, cybersecurity, projects, risks and operational requirements.
• Perform other technical duties assigned by the Chairman or authorized management.

Salary will be determined through discussion based on qualifications, experience and suitability. Festival bonuses and other benefits will be provided according to organizational policy. Professional-development and career-growth opportunities may be offered based on performance.