Chief Operating Officer (COO)

Job Description

Title: Chief Operating Officer (COO)

Company Name: Swish Drosophila Dhaka

Vacancy: 01

Age: 45 to 60 years

Location: Dhaka (Khilkhet)

Salary: Negotiable

Experience:
∎ 12 to 15 years
∎ The applicants should have experience in the following business area(s):Retail Store, Sanitary ware, Chain shop, Importer

Published: 29 Aug 2024

Education:
∎ Bachelor of Arts (BA), Master of Arts (MA)

Requirements:

Additional Requirements:
∎ Age 45 to 60 years
∎ “This Position only for retired army’s Major”
∎ Please do not apply if you are not a retired army major.
∎ Physical Fitness: A high level of physical fitness and the ability to pass various physical tests are also crucial.
∎ Training and Exams: You must complete various training courses and exams throughout your career to advance in rank.

Responsibilities & Context:
∎
∎ 1. **Strategic Planning and Execution**:
∎ - Develop and implement strategies for operational growth and efficiency aligned with the company’s objectives.
∎ - Formulate and execute plans to expand market presence and drive revenue growth.
∎ 2. **Supply Chain Management**:
∎ - Oversee the procurement of sanitary and bath ware products and materials from Principal.
∎ - Manage logistics and distribution to ensure timely and efficient delivery of products to customers.
∎ 3. **Vendor Management**:
∎ - Establish and maintain relationships with suppliers and service providers.
∎ - Negotiate contracts and terms to ensure cost-effectiveness and quality.
∎ 4. **Operational Efficiency**:
∎ - Streamline operational processes to enhance efficiency in areas like order fulfillment, inventory management, and customer service.
∎ - Implement systems and technologies to improve operational performance.
∎ 5. **Quality Assurance and Compliance**:
∎ - Ensure that all products and services meet industry standards and regulatory requirements.
∎ - Monitor and enforce compliance with health, safety, and environmental regulations.
∎ 6. **Customer Service and Relations**:
∎ - Oversee customer service operations to ensure high levels of customer satisfaction.
∎ - Address and resolve major customer issues or complaints in a timely manner.
∎ 7. **Financial Management**:
∎ - Develop and manage budgets for operational areas, focusing on cost control and profitability.
∎ - Analyze financial reports to identify trends and opportunities for improvement.
∎ 8. **Team Leadership and Development**:
∎ - Lead and manage operational staff, including customer service, logistics, and supply chain teams.
∎ - Implement training programs to enhance team skills and performance.
∎ 9. **Innovation and Technology**:
∎ - Identify and implement technological solutions to improve operational efficiency and customer experience.
∎ - Stay updated on industry trends and innovations to maintain a competitive edge.
∎ 10. **Risk Management**:
∎ - Develop and implement strategies to mitigate operational risks, including supply chain disruptions and compliance issues.
∎ - Ensure effective contingency planning and crisis management processes are in place.
∎ 11. **Cross-Functional Collaboration**:
∎ 12 - Collaborate with other departments, such as Sales, Marketing, to ensure alignment of operational strategies with overall business goals.
∎ 13 - Facilitate communication and coordination across different functions to support organizational success.
∎ 14- Others Task Assign by the Management.
∎

Skills & Expertise:

Compensation & Other Benefits:
∎ Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ According to the company policy.

Employment Status: Full Time

Job Location: Dhaka (Khilkhet)

Read Before Apply:

This position only for retired army Major

Company Information:
∎ Swish Drosophila Dhaka
∎ Hatirpool, Dhaka
∎ Drosophila - Authorized SWISH Retailer in Bangladesh

Expanding Business by opening additional showrooms in Dhaka and beyond is an exciting venture. Successful expansion requires careful planning and strategic execution

Address::
∎ Hatirpool, Dhaka
∎ Drosophila - Authorized SWISH Retailer in BangladeshExpanding Business by opening additional showrooms in Dhaka and beyond is an exciting venture. Successful expansion requires careful planning and strategic execution

Application Deadline: 28 Sep 2024

Category: General Management/Admin