Job Description
Title: Call Centre Representative
Company Name: EdVerse Global
Vacancy: 1
Age: 18 to 30 years
Location: Dhaka
Salary: Tk. 20000 - 25000 (Monthly)
Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):Group of Companies
∎ Freshers are also encouraged to apply.
Published: 1 Jun 2025
Education:
∎ Bachelor/Honors
Requirements:
Additional Requirements:
∎ Age 18 to 30 years
Responsibilities & Context:
∎ Manage large amounts of lead calls in a timely manner.
∎ Follow up the calls in a timely manner.
∎ Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
∎ Make sure the CRM records are properly maintained.
∎ Seize opportunities to upsell products when they arise.
∎ Make sure the office visit and fix an appointment with the counsellors.
∎ Build sustainable relationships and engage customers by taking the extra mile.
∎ Keep records of all conversations in our call center database in a comprehensible way.
∎ Frequently attend educational seminars to improve knowledge and performance level.
∎ Meet personal/team qualitative and quantitative targets.
Compensation & Other Benefits:
∎ Mobile bill, Weekly 2 holidays
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka
Apply Procedure:
Email your CV:
∎ Send your CV to the given email [email protected]
Company Information:
∎ EdVerse Global
∎ House: 15, Level: 5, Road: 17, Block: C, Banani, Dhaka , Bangladesh
Address::
∎ House: 15, Level: 5, Road: 17, Block: C, Banani, Dhaka , Bangladesh
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 22 Jun 2025
Category: Customer Support/Call Centre
