Call Centre Executive (Call Centre)

Job Description

Title: Call Centre Executive (Call Centre)

Company Name: A Fast-Growing Life Insurance Company in Bangladesh

Vacancy: 02

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ HSC/Bachelor degree in any discipline

Experience Requirements:
∎ At least 2 year(s)

Job Responsibilities:
∎ Work on recovery process(outbound) and attend the incoming calls.
∎ Ensure customer satisfaction.
∎ Make a periodical report to the Supervisor.

Additional Requirements:
∎ Age 25 to 30 years
∎ Strong interpersonal and effective communication skills.
∎ Positive attitude with self-motivated and Speed and Efficiency.
∎ Skills Required: Microsoft Word, Excel, E-mail & Internet Browsing good typing skill in English and Bangla.
∎ Effective Communication Skills and Emotional Stability with Empathy
∎ Knowledge Retention and Recall.
∎ Excellent convincing ability. (Clear voice and correct pronunciation)
∎ Female candidates will be given preference
∎ Able to work under pressure and complete the task within a preset time-frame

Salary: Negotiable

Compensation & Other Benefits:
∎ Provident fund, Weekly 2 holidays, Insurance, Gratuity
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 10 Oct 2023

Company Information:
∎ 26 Sep 2023
∎ A Fast-Growing Life Insurance Company in Bangladesh

Category: Customer Support/Call Centre

: • Only short-listed candidates will be called for interview.

Interested By University

University Percentage (%)
National University 8.75%
University of Dhaka 2.47%
Daffodil International University 1.90%
Bangladesh Open University 1.33%
European University of Bangladesh 1.14%
Mohammadpur Kendriya College 0.95%
Govt. Titumir College 0.95%
Southeast University 0.95%
Jagannath University 0.95%
East West University 0.76%

Interested By Age Range

Age Range Percentage (%)
20-30 77.95%
31-35 15.97%
36-40 2.85%
40+ 0.38%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 63.80%
20K-30K 31.31%
30K-40K 3.72%
40K-50K 0.78%
50K+ 0.39%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 21.86%
0.1 - 1 years 13.88%
1.1 - 3 years 28.33%
3.1 - 5 years 19.58%
5+ years 16.35%