Call Centre Agent (Voice / Non Voice)

Job Description

Title: Call Centre Agent (Voice / Non Voice)

Company Name: JK Lifestyle Ltd

Vacancy: 14

Age: 22 to 26 years

Location: Dhaka (Aftabnagar)

Salary: Tk. 11000 - 13000 (Monthly)

Experience:
∎ 1 to 2 years
∎ The applicants should have experience in the following business area(s):Telecommunication, Hospital, Diagnostic Centre, Call Center, Healthcare/Lifestyle product

Published: 8 Feb 2024

Education:
∎ Diploma, Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age 22 to 26 years

Responsibilities & Context:
∎ Listen and understand the customer’s complaints and provide suitable solution to customers.
∎ Ensuring instant customer satisfaction.
∎ Provide product information over the phone to customers regarding products & services.
∎ Updated and good communication skills (by mobile/email and others) with cross department.
∎ Working experience in Data center will be considered as an added advantage.
∎ Report day- to- day activities to the concerned authority.
∎ Any other task assigned by management.
∎ JK Lifestyle Ltd. is looking for experienced and energetic , who are interested in working with our Customer Service Team.

Skills & Expertise:

Compensation & Other Benefits:
∎ Performance bonus
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Aftabnagar)

Job Highlights:
∎ - Attend inbound and outbound calls of customers.
∎ - Responding customer queries through Chat, SMS, Email, Social Media.
∎ - Strong Communication skills.

Company Information:
∎ JK Lifestyle Ltd
∎ Noor Tower, D-29/31, Block-D, Road-01, Sector-2, Aftabnagar, Badda PS

Address::
∎ Noor Tower, D-29/31, Block-D, Road-01, Sector-2, Aftabnagar, Badda PS

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 9 Mar 2024

Category: Customer Support/Call Centre

Source: bdjobs.com

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