Job Description
Title: Call Centre Agent (Voice / Non Voice)
Company Name: JK Lifestyle Ltd
Vacancy: 14
Age: 22 to 26 years
Location: Dhaka (Aftabnagar)
Salary: Tk. 11000 - 13000 (Monthly)
Experience:
∎ 1 to 2 years
∎ The applicants should have experience in the following business area(s):Telecommunication, Hospital, Diagnostic Centre, Call Center, Healthcare/Lifestyle product
Published: 8 Feb 2024
Education:
∎ Diploma, Bachelor/Honors
Requirements:
Additional Requirements:
∎ Age 22 to 26 years
Responsibilities & Context:
∎ Listen and understand the customer’s complaints and provide suitable solution to customers.
∎ Ensuring instant customer satisfaction.
∎ Provide product information over the phone to customers regarding products & services.
∎ Updated and good communication skills (by mobile/email and others) with cross department.
∎ Working experience in Data center will be considered as an added advantage.
∎ Report day- to- day activities to the concerned authority.
∎ Any other task assigned by management.
∎ JK Lifestyle Ltd. is looking for experienced and energetic , who are interested in working with our Customer Service Team.
Skills & Expertise:
Compensation & Other Benefits:
∎ Performance bonus
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka (Aftabnagar)
Job Highlights:
∎ - Attend inbound and outbound calls of customers.
∎ - Responding customer queries through Chat, SMS, Email, Social Media.
∎ - Strong Communication skills.
Company Information:
∎ JK Lifestyle Ltd
∎ Noor Tower, D-29/31, Block-D, Road-01, Sector-2, Aftabnagar, Badda PS
Address::
∎ Noor Tower, D-29/31, Block-D, Road-01, Sector-2, Aftabnagar, Badda PS
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 9 Mar 2024
Category: Customer Support/Call Centre
