Call Center Supervisor / Call Center Agent
Job Description
Title: Call Center Supervisor / Call Center Agent
Company Name: Singer Bangladesh Limited
Vacancy: 06
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Graduate in any discipline
Experience Requirements:
∎ At least 2 year(s)
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ • Build sustainable relationships and engage customers by taking the extra mile
∎ • Manage large amounts of inbound and outbound calls in a timely manner
∎ • Follow communication “scripts” when handling different topics
∎ • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
∎ • Seize opportunities to upsell products when they arise
∎ • Meet personal/team qualitative and quantitative targets
Additional Requirements:
∎ Age 24 to 28 years
∎ Standard Bengali Pronunciation
∎ Proficiency in communicative English
∎ Knowledge on Computer, including MS Office package
∎ Female candidate, media personnel will be preferable
Salary:
∎ As per Company Policy
Application Deadline: October 20, 2019
Company Information:
∎ Singer Bangladesh Limited
∎ Address : 5B, Road # 126, Gulshan-1, Dhaka - 1212
∎ Web : www.singerbd.com
∎ Business : Electrical & Electronics Goods Manufacturing and Marketing
Category: Customer Support/Call Centre
Source: bdjobs.com
Deadline Expired on 20th Oct 2019
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