Job Description
Title: Call Center Representatives and Closers
Company Name: A2Z Communication
Vacancy: 2
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Telemarketing and sales
Experience Requirements:
∎ 1 to 2 year(s)
∎ The applicants should have experience in the following area(s):
Customer Relationship Management (CRM), Telemarketing, telesales
∎ The applicants should have experience in the following business area(s):
Financial Consultants, Advertising Ageny
∎ Freshers are also encouraged to apply.
Job Context:
∎ As a Call Center Representative and Closer, you`ll play a pivotal role in our sales team, contributing to the success and growth of our business.
∎ As a Call Center Representative, you`ll be the first point of contact for our potential clients. Your friendly demeanor and excellent communication skills will shine as you engage in meaningful conversations, answer queries, and provide information about our offerings. Your dedication to delivering exceptional customer service will set the foundation for positive client relationships.
∎ For Closers, your role will involve turning potential leads into satisfied clients. Armed with your persuasive abilities, you`ll guide clients through the decision-making process, address concerns, and finalize deals. Your expertise in sales and knack for building rapport will be essential in achieving and exceeding sales targets.
∎ Excellent speaking and listening skills in English is must. PLEASE ONLY APPLY IF YOU ARE FLUENT IN ENGLISH LANGUAGE
Job Responsibilities:
∎ Conduct research to find prospective new customers in the targeted industries and markets.
∎ Develop and maintain a pipeline of qualified leads
∎ Conduct cold calls and email outreach to potential clients
∎ Prepare and deliver compelling sales presentations and proposals to clients
∎ Collaborate with the marketing team to develop marketing strategies and campaigns
∎ Monitor and analyze industry trends and competitors to identify opportunities for growth
∎ Maintain accurate records of sales activities and client interactions in our CRM system
∎ Ask questions to understand customer requirements and close sales
∎ Requirements:
∎ Strong writing and communication skills, with the ability to craft compelling messages and stories.
∎ Excellent English communication skills (With proper accent) in spoken, listening & writing
∎ Excellent telephone skills
∎ Customer-centric approach with a focus on providing solutions
∎ Candidates have to make outbound calls to sell our products or services.
∎ Ability to work independently and as part of a team
∎ Proficiency in Microsoft Office and CRM software
∎ Familiarity with digital marketing concepts and practices
Additional Requirements:
∎ Age 20 to 45 years
∎ Both males and females are allowed to apply
∎ Excellent speaking and listening skills in English is must. PLEASE ONLY APPLY IF YOU ARE FLUENT IN ENGLISH LANGUAGE
Salary:
∎ Tk. 10000 - 15000 (Monthly)
∎ We offer a competitive salary, commission structure, and benefits package
Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 14 Jan 2024
Company Information:
∎ 17 Dec 2023
∎ A2Z Communication
∎ Business : A2Z Communication is a Complete 360° Marketing and Communication Agency that develops pragmatic, strategic marketing communications plans and tactics designed to reach your business goals. For businesses and nonprofits who need to communicate complex ideas or challenging stories, we provide the experienced, strategic marketing guidance and tools necessary to create effective understanding. Our clients choose us for our responsive service, thoughtful approach and excellence of work product. It’s a reputation we’ve worked hard to build over the past 5 years, and it’s a reputation that can only stand on the success of our clients.
Category: Customer Support/Call Centre
: Excellent speaking and listening skills in English is must. PLEASE ONLY APPLY IF YOU ARE FLUENT IN ENGLISH LANGUAGE. Working Hour 8pm to 4Am. Work From Home
