Call Center Representative (Telemarketing Executive)

Job Description

Title: Call Center Representative (Telemarketing Executive)

Company Name: BRIGHT TECHNOLOGIES LIMITED

Vacancy: 1

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Diploma in Business Studies, Bachelor degree in any discipline, Bachelor of Business Administration (BBA)

Experience Requirements:
∎ At least 2 year(s)
∎ The applicants should have experience in the following area(s): Call Center, Digital Marketing, Telemarketing

Job Responsibilities:
∎ Manage large amounts of inbound and outbound calls in a timely manner
∎ Follow communication "scripts" when handling different topics
∎ Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
∎ Seize opportunities to upsell products when they arise
∎ Build sustainable relationships and engage customers by taking the extra mile
∎ Keep records of all conversations in our call center database in a comprehensible way
∎ Enhances organization reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments
∎ Making sales or recommendations for products or services that may better suit client needs

Additional Requirements:
∎ Age 24 to 32 years
∎ Only females are allowed to apply
∎ Good communication skills
∎ Hard Working
∎ Self motivated
∎ Must be fluent in written and verbal English

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill, Tour allowance
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Application Deadline: 23 Sep 2020

Company Information:
∎ 24 Aug 2020
∎ BRIGHT TECHNOLOGIES LIMITED
∎ Address : HOUSE# 45, ROAD# 16 (NEW), 27 (OLD), DHANMONDI
∎ Web : www.btl.net.bd

Category: Customer Support/Call Centre