Call Center Representative

Job Description

Title: Call Center Representative

Company Name: Independent Technology

Vacancy: 20

Job Location: Dhaka

Employment Status: Full-time, Part-time

Educational Requirements:
∎ HSC in Any discipline

Job Context:
∎ Call Center Executive
∎ Fresher and Running students apply allowed.

Job Responsibilities:
∎ Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
∎ inbound /outbound call to the customers.
∎ Need to handle incoming/outgoing calls to the prospective customers pertaining to the Client's business
∎ Need to provide excellent customer service and give precise information to the customer, ensuring customer satisfaction
∎ Identify customer needs, clarify information, and provide solutions
∎ Respond to every call actively to solve the client's problem

Additional Requirements:
∎ Both males and females are allowed to apply

Salary: Negotiable

Compensation & Other Benefits:
∎ T/A, Mobile bill, Medical allowance
∎ Salary Review: Yearly

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 15 Apr 2022

Company Information:
∎ 29 Mar 2022
∎ Independent Technology
∎ Business : the leading provider of IT services in Bangladesh, is committed to delivering industry-leading IT & Digital marketing solutions offering competitive pricing, best services, and superb customer care and support.

Category: Customer Support/Call Centre

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