Call Center Executive
Job Description
Title: Call Center Executive
Company Name: Walton Service Management System
Vacancy: 10
Job Location: Dhaka
Employment Status: Contractual
Educational Requirements:
∎ Bachelor degree in any discipline
Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s):
Call Centre Supervision/ Management, Customer Support through Phone
∎ The applicants should have experience in the following business area(s):
Call Center, Electronic Equipment/Home Appliances
Job Responsibilities:
∎ Attending inbound and outbound customer calls
∎ Giving customer service over the phone
∎ Receiving customer complaint and forwarding the complaint to concern dept.
∎ To provide product information to the customer
∎ Listening and understanding of customers complaint and have to provide suitable solutions to customers
∎ To follow up after sales service related email and replying the email from customers
Additional Requirements:
∎ Age 22 to 28 years
∎ Both males and females are allowed to apply
∎ Good command on office applications (MS Word, MS Excel, MS Outlook etc.)
∎ Must have to good communication skill on Bangla and English with proper accent
∎ Being able to work in shift & willing to work in Govt. holidays
∎ Good interpersonal, analytical skill, problem solving, leadership skill as well as organizational skills.
∎ Must have to multiple tasking ability
∎ Candidate will also be patient and cool-tempered to deal with aggressiveness and complaints
∎ Able and willing to work under pressure and meet the challenges.
∎ Self-motivated, hardworking, energetic and result oriented
Salary: Negotiable
Compensation & Other Benefits:
∎ As per company policy
Application Deadline: March 18, 2020
Company Information:
∎ Walton Service Management System
Category: Customer Support/Call Centre
Read Before Apply: Note: Please mention the applied position on top of the envelop
Source: bdjobs.com
Deadline Expired on 18th Mar 2020
Similar Jobs
Customer Support Executive Through Facebook ( Meta ) (Facebook Moderator) (Work From Office)
Client Support Executive (International Project)
Tele Sales Marketing Executive
Customer Support and Sales Officer
Call Center Manager (For UK Customer)
Customer Service Officer
TELEMARKETING REPRESENTATIVE
Customer Care Executive (Female)
Crewing Executive
Executive - Telemarketing
Agent - Prescription Reader
Call Center Agent (Night Shift) - English
Executive, Customer Service
Customer Service Officer
Peer Leader
Executive( Customer Care Service)
Officer, CIC
Female Counsellor
Patient Relationship Officer (For Rajshahi)
Project Coordinator for Telemarketing [International Campaign]
Customer Support cum Live Presenter
কাস্টমার কেয়ার এক্সিকিউটিভ (ফিমেল)
Officer-Customer Service
Tele Sales Executive
Executive (Customer Support and Transcription)
Customer Support Executive
Office Executive - Night Shift
Customer Support and Sales Executive
Executive (Female)
Call Center Agent
Customer Relationship Executive
Team Leader, Customer Care
Call Center Representative- Tele Sales
Jr. Executive/ Executive - Call Center
Travel Counselor - Sales Executive (Night Shift)
Executive/Sr. Executive (Customer Service, Export)
Contact Center Agent
Executive, Customer Relationship Management (Tech Sales)
Aftersales, Executive
Customer Relation Manager
Facebook Group