Call Center Executive
Job Description
Title: Call Center Executive
Company Name: Total IT Solutions
Vacancy: 10
Job Location: Dhaka
Employment Status: Full-time, Part-time
Educational Requirements:
∎ HSC, Bachelor degree in any discipline
∎ Skills Required: Call Center, Customer Care, Customer Service, Digital Marketing
Job Responsibilities:
∎ Manage large amounts of inbound and outbound calls in a timely manner
∎ Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
∎ Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
∎ Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
∎ Maintains call center database by entering information.
∎ Keeps equipment operational by following established procedures; reporting malfunctions.
∎ Accomplishes sales and organization mission by completing related results as needed.
Additional Requirements:
∎ Age 22 to 30 years
∎ Both males and females are allowed to apply
∎ Age 22 to 30 years
∎ Both males and females are allowed to apply.
∎ Females are encouraged to apply.
∎ Track record of over-achieving quota
∎ Strong phone and verbal communication skills along with active listening
∎ Familiarity with CRM systems and practices
∎ Shift wise duty. Minimum 3 night shift per week.
Salary: Negotiable
Application Deadline: December 4, 2019
Company Information:
∎ Total IT Solutions
∎ Address : House#43/2 Shyamoli C/A, Ring Road, Dhaka-1207
Category: Customer Support/Call Centre
Read Before Apply: Send your Resume to [email protected] or [email protected] within December 04, 2019.
Source: bdjobs.com
Deadline Expired on 4th Dec 2019
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