Job Description
Title: Call Center Executive
Company Name: Secret Beauty - Laser and Aesthetics Center
Vacancy: 10
Job Location: Dhaka (Dhanmondi)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ North South University, Ahsanullah University of Science and Technology, East West University, American International University Bangladesh, BRAC University students will get preference.
∎ A'level, O'level, HSC (English version), IELTS preferred.
∎ Training/Trade Course: BPO,Telemarketing,Call Center
∎ Skills Required: Customer Care
Experience Requirements:
∎ At least 2 year(s)
∎ The applicants should have experience in the following area(s):
Communication in English, Fluent in English speaking and Writing
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Welcome and assist clients for a positive experience.
∎ Manage high call volumes, providing information and directing inquiries.
∎ Schedule and confirm appointments, ensuring operational efficiency.
∎ Understand laser and aesthetics services, addressing client queries accurately.
∎ Handle client registrations efficiently.
∎ Maintain a welcoming waiting area and perform general administrative tasks.
∎ Collaborate with sales and marketing for phone promotions.
∎ Respond promptly to voicemail and email inquiries with detailed information.
∎ Assist in resolving client concerns, escalating when necessary.
∎ Ensure seamless information flow with clinic staff.
∎ Uphold high customer service standards for a positive client impression.
∎ Monitor and respond to social media messages, engaging with the online community.
Additional Requirements:
∎ Age at least 22 years
∎ Only females are allowed to apply
∎ Excellent communication and interpersonal skills.
∎ Proven experience in a customer-facing role.
∎ Proficient in handling phone systems and basic computer applications.
∎ Positive attitude and a passion for delivering exceptional customer service.
Salary: Negotiable
Compensation & Other Benefits:
∎ Competitive salary with performance-based incentives.
∎ Training and development opportunities.
∎ Employee discounts on our laser and aesthetics services.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 30 Nov 2023
Company Information:
∎ 12 Nov 2023
∎ Secret Beauty - Laser and Aesthetics Center
∎ Address : 79, Rangs Eminence (12th floor), Shonkor, Satmoshjid Road, Dhaka
∎ Business : Welcome to Secret Beauty, a harmonious collaboration with the globally acclaimed Turkeyana. Together, we unveil the artistry of beauty and aesthetics that transcends borders. At Secret Beauty, we`ve delved into the most coveted secrets, curating a transformative experience that unlocks your ageless allure. In partnership with Turkeyana, a name synonymous with excellence worldwide, our mission is to infuse a global touch into your beauty journey. From rejuvenating facials to non-surgical facelifts, we seamlessly blend traditional wisdom with cutting-edge techniques, offering a beauty transformation that exceeds expectations. Join us at Secret Beauty, where each treatment is a step towards revealing your inner and outer beauty, embracing the essence of ageless allure like never before.
Category: Customer Support/Call Centre
: Interested candidates are invited to submit their resume along with a cover letter to ([email protected]). Please include "Front Desk cum Call Center Executive Application" in the subject line.Secret Beauty is an equal opportunity employer and welcomes applications from candidates of all backgrounds.Join us at Secret Beauty and be part of a team dedicated to enhancing beauty and confidence!
