Call Center Executive (Operations)

Job Description

Title: Call Center Executive (Operations)

Company Name: Tuition Terminal

Vacancy: 25

Job Location: Dhaka

Employment Status: Part-time

Educational Requirements:
∎ HSC, A Level, Alim (Madrasah), HSC (Vocational)
∎ Minimum HSC Passed from any Background.
∎ Skills Required: Computer skill, Effective communication skills

Job Context:
∎ Previous Experience in any CALL CENTER is Strongly Preferable.
∎ Fresher`s are also encouraged to apply if & only you are very good & strong in oral Communications.
∎ Applicants must be from nearby Mirpur area.
∎ Job Location: Tolarbagh R/A,Mirpur-1,Dhaka-1216
∎ Employment Status: Half-time (6 hours)
∎ Duty time : (Slot: 9am to 3pm & 3pm to 9pm)- Friday off day

Job Responsibilities:
∎ You have to handle each & every client with care and sincerity.
∎ Handle critical customers with effective and gentle communication skill.
∎ Telesales / Telemarketing / Appointment settings for specific client over the phone on a daily basis as per instruction.
∎ Manage outbound/inbound calls to Customers across the country in a timely manner.
∎ You have to fill up your daily, weekly and monthly goal for fulfilling the target.

Additional Requirements:
∎ Age 18 to 40 years
∎ Day to day planning and report management ability.
∎ Experienced one will be highly appreciated.
∎ Fresher's are also encouraged to apply.
∎ Must be smart enough to handle any difficult situation that may rise during maintaining teams.
∎ Should have good convincing skill and excellent sales skill.
∎ Should be able to maintain client database.
∎ Person with disability are encouraged to apply

Salary:
∎ Tk. 5500 - 6000 (Monthly)
∎ Attractive Commission and Benefits are available ( BDT. 6,000 - 10,000 & More Based on your performance)

Compensation & Other Benefits:
∎ Mobile bill, Tour allowance, Performance bonus
∎ Salary Review: Half Yearly
∎ Festival Bonus: 3
∎ Possessing several types of performance bonuses & having the aspects of communication skills development.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 20 Nov 2023

Company Information:
∎ 21 Oct 2023
∎ Tuition Terminal
∎ Address : 10/5,Tolarbagh 2nd,Tolarbagh,mirpur-1,Dhaka-1216
∎ Business : "Tuition Terminal" is the leading full stack learning platform in Bangladesh where students and professionals can enroll academic preparation, special & skill development courses, model test , mock-test , e-schooling and consultancy means of home & online interactive tutors committed to make your learning fun, comprehensive and easier

Category: Customer Support/Call Centre

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Interested By University

University Percentage (%)
National University 5.14%
University of Dhaka 2.01%
Dhaka International University 1.51%
Daffodil International University 1.21%
Bangladesh University of Business and Technology 1.11%
Northern University Bangladesh 1.11%
North South University 0.91%
Dhaka Commerce College 0.91%
Tejgaon College 0.81%
World university of Bangladesh 0.81%

Interested By Age Range

Age Range Percentage (%)
20-30 85.50%
31-35 4.03%
36-40 0.91%
40+ 0.40%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 95.45%
20K-30K 2.79%
30K-40K 0.31%
40K-50K 0.10%
50K+ 1.34%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 57.00%
0.1 - 1 years 15.01%
1.1 - 3 years 16.92%
3.1 - 5 years 6.45%
5+ years 4.63%