Call Center Executive (Female Only)

Job Description

Title: Call Center Executive (Female Only)

Company Name: Northsouth Group

Vacancy: --

Age: 22 to 30 years

Location: Dhaka (Banani)

Salary: Tk. 15000 - 20000 (Monthly)

Experience:
∎ 1 to 2 years
∎ The applicants should have experience in the following business area(s):Real Estate, Call Center, Developer

Published: 12 Nov 2024

Education:
∎ Bachelor/Honors, Masters

Requirements:

Additional Requirements:
∎ Age 22 to 30 years
∎ Should have good knowledge of MS Office.
∎ Must have good communication skills in Bangla and English.
∎ Good interpersonal, analytical skills, problem-solving, leadership skill as well as organizational skills.
∎ Must have multiple tasking abilities.
∎ The candidate will also be patient and cool-tempered to deal with customer.
∎ Able and willing to work under pressure and meet challenges.
∎ Self-motivated, hardworking, energetic and result oriented.
∎ Must be fluent, Smart, Energetic & Presentable (Dedicated to working).
∎ Ability to learn about companies and services and describe/explain them to customers.
∎ Excellent communication and interpersonal skills
∎ Should have good knowledge of MS Office.
∎ Must have good communication skills in Bangla and English.
∎ Good interpersonal, analytical skills, problem-solving, leadership skill as well as organizational skills.
∎ Must have multiple tasking abilities.
∎ The candidate will also be patient and cool-tempered to deal with customer.
∎ Able and willing to work under pressure and meet challenges.
∎ Self-motivated, hardworking, energetic and result oriented.
∎ Must be fluent, Smart, Energetic & Presentable (Dedicated to working).
∎ Ability to learn about companies and services and describe/explain them to customers.
∎ Excellent communication and interpersonal skills

Responsibilities & Context:
∎ Contact potential or existing customers to inform them about our company or service using scripts.
∎ Answer questions about company policy or the company's terms & Conditions.
∎ Ask questions to understand customer requirements and property enlisting.
∎ Handle grievances to preserve the company's reputation.
∎ Keep records of calls and prospects and note useful information.
∎ Contact potential customers to inform about installments.
∎ We are looking for a proven experienced “Call Center Executive (Female Only)”. As per details circular.
∎ Contact potential or existing customers to inform them about our company or service using scripts.
∎ Answer questions about company policy or the company's terms & Conditions.
∎ Ask questions to understand customer requirements and property enlisting.
∎ Handle grievances to preserve the company's reputation.
∎ Keep records of calls and prospects and note useful information.
∎ Contact potential customers to inform about installments.

Skills & Expertise:

Compensation & Other Benefits:
∎ Mobile bill, Provident fund
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Incentive
∎ Incentive

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka (Banani)

Company Information:
∎ Northsouth Group
∎ 16 Tower Hamlet (Level-07, 08 &11), Kamal Ataturk Avenue, Banani, Dhaka-1213
∎ Northsouth Group is the one of the best Housing and Developments company in Bangladesh.

Address::
∎ 16 Tower Hamlet (Level-07, 08 &11), Kamal Ataturk Avenue, Banani, Dhaka-1213
∎ Northsouth Group is the one of the best Housing and Developments company in Bangladesh.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 12 Dec 2024

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 5.92%
Eden Mohila College 2.30%
Northern University Bangladesh 2.30%
University of Dhaka 2.30%
Dhaka International University 1.97%
Jagannath University 1.64%
Green University of Bangladesh 1.64%
University of Chittagong 1.32%
Mirpur University College 1.32%
Govt. Titumir College 1.32%

Interested By Age Range

Age Range Percentage (%)
20-30 99.01%
31-35 0.33%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 88.16%
20K-30K 11.18%
30K-40K 0.33%
50K+ 0.33%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 1.64%
0.1 - 1 years 21.38%
1.1 - 3 years 48.03%
3.1 - 5 years 18.75%
5+ years 10.20%