Call Center Executive (Female)

Job Description

Title: Call Center Executive (Female)

Company Name: Dreambird Tourism Network

Vacancy: 1

Job Location: Dhaka (Basundhara RA)

Employment Status: Full-time

Educational Requirements:
∎ SSC, HSC
∎ Skills Required: Good Communication Skill (Bangla and English)

Experience Requirements:
∎ At most 1 year(s)
∎ The applicants should have experience in the following area(s): Jamuna Future Park
∎ The applicants should have experience in the following business area(s): Tour Operator, Travel Agent
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Assist the Visa and Package Tour Processing Sector as needed.
∎ Dealing effectively and graciously with customer concerns and requests, and creating or giving voice as fast as possible.
∎ Organize and manage daily official tasks. *Maintaining ticketing and visa-related accounts, as well as creating invoices.
∎ Emails and other forms of contact are used to manage business clients.
∎ Have experience arranging group ticketing and, if required, performing as a tour guide.
∎ Must be able to handle the clients call with cordial way.
∎ The trainee will be self-motivated and work effectively under stress. Knowledgeable, ambitious, and industrious are all required talents.
∎ Should accede to corporate policy regarding office hours, rules, and other restrictions.
∎ Any responsibilities delegated by management.
∎ Receiving & making call to the potential customers and getting customer's feedback.
∎ Must be able to convince clients with the smartest ways.
∎ Talking with the Visitor face to face, over phone and social media.
∎ Recording customers and potential customers information.
∎ Maintaining relationship with all potential and existing clients.

Additional Requirements:
∎ Age 18 to 30 years
∎ Only females are allowed to apply

Salary: Tk. 10000 - 15000 (Monthly)

Compensation & Other Benefits:
∎ Mobile bill, Tour allowance
∎ Salary Review: Half Yearly
∎ Festival Bonus: 1

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 18 Jan 2024

Company Information:
∎ 19 Dec 2023
∎ Dreambird Tourism Network
∎ Address : Ka-21/B,South Kuril,Vatara Dhaka-1229

Category: Customer Support/Call Centre

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Interested By University

University Percentage (%)
National University 5.26%
Daffodil International University 2.26%
pubail adarsha college 1.13%
Eden Mohila college 1.13%
City University 1.13%
North South University 1.13%
Independent University, Bangladesh 1.13%
Tejgaon Mohila College 1.13%
BRAC University 0.75%
Rani Bhawani Govt. Mohila College, Natore 0.75%

Interested By Age Range

Age Range Percentage (%)
20-30 80.08%
31-35 5.26%
36-40 0.75%
40+ 0.75%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 97.37%
20K-30K 2.63%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 59.77%
0.1 - 1 years 12.03%
1.1 - 3 years 16.92%
3.1 - 5 years 7.52%
5+ years 3.76%