Call Center Executive

Job Description

Title: Call Center Executive

Company Name: codeArrow Ltd.

Vacancy: 10

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ O level/ A level/ BBA/ Bachelor (Must be Excellent in Speaking both Bengali and English)

Experience Requirements:
∎ 2 to 3 year(s)
∎ The applicants should have experience in the following business area(s): Call Center

Job Responsibilities:
∎ Managing a large number of incoming and outgoing calls in a timely manner.
∎ Ensuring customer satisfaction by providing quality service, identifying customer needs, and assisting them with medicine and healthcare-related issues.
∎ Collecting information from the customer and inputting this correctly and appropriately on the database.
∎ Processing forms, orders, and applications requested by the customers.
∎ Following all communication procedures, policies, and guidelines during every customer interaction.
∎ Calling clients to inform them about the company's new products, services, and policies.
∎ Collaborating with other call center professionals to improve customer service.

Additional Requirements:
∎ Age 20 to 30 years
∎ Both males and females are allowed to apply
∎ Strong phone and verbal communication skills along with active listening
∎ Excellent communication skill in both Bengali and English with proper accent
∎ Ability to perform multi-task, set priorities and manage time effectively
∎ Ability to work under pressure
∎ Should be capable to work as individual or in team
∎ Persons with work experience in telemedicine and healthcare sector will be given preferred

Salary: Negotiable

Compensation & Other Benefits:
∎ 2 Festival Bonus
∎ Yearly Incentive
∎ Lunch, Refreshment and Recreation

Application Deadline: 12 Oct 2020

Company Information:
∎ 12 Sep 2020
∎ codeArrow Ltd.
∎ Address : House#103 (2nd Floor), Road#07, Block-B, Bashundhara, Dhaka
∎ Web : www.codearrow.com
∎ Business : Software Development

Category: Customer Support/Call Centre

Read Before Apply: Applicant must enclose his/her Photograph with CV & must provide his/her FB and Other Social ID.

Source: bdjobs.com

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