Call Center Executive (Civil Engineering Background)

Job Description

Title: Call Center Executive (Civil Engineering Background)

Company Name: MY Outsourcing Ltd.

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time, Contractual

Educational Requirements:
∎ B.Sc. in Civil Engineering.
∎ Ahsanullah University of Science and Technology,Bangladesh University of Engineering and Technology students will get preference
∎ Skills Required: Customer Support through PhoneEmail

Experience Requirements:
∎ 3 to 5 year(s)
∎ The applicants should have experience in the following area(s): Customer Relation, Real Estate project Development

Job Responsibilities:
∎ Handle inbound and outbound calls of the customers in appropriate accent.
∎ Advice customers or provide suggestions on the products which will be used for constructions.
∎ Handle calls from Dealers/Distributors and inform the head office of such type of calls.
∎ Sense of responsibility and Achieve the daily target
∎ Analytic skill and working ability for team development
∎ Prepare daily report in excel
∎ Developed competencies required for service oriented and result focus
∎ Need to work on roster duty.

Additional Requirements:
∎ Age 22 to 35 years
∎ Only males are allowed to apply
∎ Excellent Communication skill to interact with customers and demonstrate good listening skills
∎ Excellent Knowledge on Civil Engineering/Construction related tasks.
∎ Self-motivated and willing to work for longer period and any time in the day
∎ Confident to take challenge and fulfill KPI
∎ Must have Good communication skill in Bangla and English with proper accent
∎ Good computer skill is required with good typing skill
∎ Good reading and writing skill in both Bangla and English
∎ Applicants have to be Smart, energetic and good communication skill
∎ Must be smart enough to handle any difficult situation that may rise during maintaining a teams
∎ Knowledge about social media maintenance would be appreciable

Salary: Negotiable

Compensation & Other Benefits:
∎ Free training would be provided
∎ As per company policy

Job Source: Online Job Posting.

Application Deadline: 17 May 2021

Company Information:
∎ 18 Apr 2021
∎ MY Outsourcing Ltd.
∎ Address : House-37, Flat-A4, Road-27, Block-A, Banani, Dhaka
∎ Web :
∎ Business : Contact Center and BPO Outsourcing

Category: Engineer/Architect

: Pls submit your CV online with attached photograph.