Call Center Associate
Job Description
Title: Call Center Associate
Company Name: Impel Service & Solutions Limited
Vacancy: 50
Job Location: Dhaka (Uttara)
Employment Status: Contractual
Educational Requirements:
∎ HSC
∎ Hon's running students in National University can apply for this job
Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following business area(s):
BPO/ Data Entry Firm, Call Center
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Receive Inbound Calls or Make Outbound Calls/ tele sales/ telemarketing calls.
∎ Explaining ideas and information to customers.
∎ Dealing with customer files, records etc.
∎ Full-time work with 9 hours of shifting duty.
∎ Flexible to work in any shift (day/evening/night shifts)
∎ Should be able to convince people over the phone.
Additional Requirements:
∎ Age 18 to 25 years
∎ Both males and females are allowed to apply
∎ Must have good oral communication skills.
∎ Should be able to handle telephone or e-mail inquiries.
∎ Expertise in Ms-Office (Ms-Word & Ms-Excel) operation is a must.
∎ Social media interaction skill.
∎ Candidates residing adjacent to Uttara/ Khilkhet/ Tongi area will get preference.
Salary: Tk. 9000 - 11000 (Monthly)
Compensation & Other Benefits:
∎ Hourly Payment Model.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 1 Dec 2023
Company Information:
∎ 1 Nov 2023
∎ Impel Service & Solutions Limited
∎ Address : House # 71 Road # 7 Sector 4 Uttara
∎ Business : Impel Service & Solutions Limited (ISSL) is serving for last 13 years as a Business Process Outsourcing (BPO) firm, offering a comprehensive set of services and solutions for domestic & international markets with superior quality considerations. The key proposition of our process are quality centric structures maintaining high information security for our clients, state-of-the-art infrastructure and reporting process and high-end resource development strategy. We believe in building steady and long-term relationships as a service partner through providing all-in-one BPO support and solutions.
ISSL believe repeat customer does not happen by accident. It is the result of a relationship you have built up through excellent product and service. ISSL aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements through the certification process for ISO 9001:2015.
Our core expertise lies in Call Center Service & Solutions, Back Office Service, Digital Content Management, Training and HR Sourcing, Software & Apps. Development.
Category: Customer Support/Call Centre
: Candidates residing near Uttara/ Khilkhet/ Tongi will get priority.
Source: bdjobs.com
Deadline Expired on 1st Dec 2023
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