Call Center Agent

Job Description

Title: Call Center Agent

Company Name: MY Outsourcing Ltd.

Vacancy: 15

Job Location: Dhaka

Employment Status: Full-time, Contractual

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Graduate in any discipline

Experience Requirements:
∎ 1 to 2 year(s)
∎ The applicants should have experience in the following area(s): Call centre training, Customer Support through Phone

Job Responsibilities:
∎ Excellent Communication skill with customers in appropriate accent
∎ Sense of responsibility and Achieve the daily target
∎ Analytic skill and working ability for team development
∎ Good command in Microsoft office specially excel for daily reporting
∎ Developed competencies required for service oriented and result focus
∎ Can be roaster duty

Additional Requirements:
∎ Age 18 to 28 years
∎ Excellent Communication skill to interact with customers and demonstrate good listening skills
∎ Self motivated and Willing to work for longer period and any time in the day
∎ Confident to take challenge and fulfill KPI
∎ Flexibility to work till late and night shifting
∎ Must have Good communication skill in Bangla and English with proper accent
∎ Good computer skill is required with good typing skill
∎ Good reading and writing skill in both Bangla and English
∎ Applicants have to be Smart, energetic and good communication skill
∎ Must be smart enough to handle any difficult situation that may rise during maintaining a teams
∎ Knowledge about social media maintenance would be appreciable

Salary: Tk. 8000 - 12000 (Monthly)

Compensation & Other Benefits:
∎ Free training would be provided
∎ As per company policy

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 17 Dec 2021

Company Information:
∎ 18 Nov 2021
∎ MY Outsourcing Ltd.
∎ Address : House-37, Flat-A4, Road-27, Block-A, Banani, Dhaka
∎ Web : www.myolbd.com
∎ Business : Contact Center and BPO Outsourcing

Category: Customer Support/Call Centre

: Pls submit your CV online with attached photograph.

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