Call Center Agent

Job Description

Title: Call Center Agent

Company Name: MY Outsourcing Ltd.

Vacancy: 20

Age: 18 to 30 years

Location: Dhaka

Salary: Tk. 9000 - 12000 (Monthly)

Experience:
∎ 1 to 2 years
∎ Freshers are also encouraged to apply.

Published: 4 Jun 2024

Education:
∎ Bachelor degree in any discipline

Requirements:

Additional Requirements:
∎ Age 18 to 30 years
∎ Good command in Microsoft office specially excel for daily reporting.
∎ Excellent Communication skill to interact with customers and demonstrate good listening skills
∎ Self motivated and Willing to work for longer period and any time in the day
∎ Confident to take challenge and fulfill KPI
∎ Flexibility to work till late and night shifting
∎ Must have Good communication skill in Bangla and English with proper accent
∎ Good computer skill is required with good typing skill
∎ Good reading and writing skill in both Bangla and English
∎ Applicants have to be Smart, energetic and good communication skill
∎ Must be smart enough to handle any difficult situation that may rise during maintaining a teams
∎ Knowledge about social media maintenance would be appreciable

Responsibilities & Context:
∎ Excellent Communication skill with customers in appropriate accent Sense of responsibility and Achieve the daily target Analytic skill and working ability for team development.
∎ Developed competencies required for service oriented and result focused.
∎ Can be roaster duty.
∎ Excellent Communication skill with customers in appropriate accent Sense of responsibility and Achieve the daily target Analytic skill and working ability for team development.
∎ Developed competencies required for service oriented and result focused.
∎ Can be roaster duty.

Compensation & Other Benefits:
∎ Free training would be provided As per company policy

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka

Read Before Apply: Pls submit your CV online with attached photograph.

Company Information:
∎ MY Outsourcing Ltd.
∎ House-37, Flat-A4, Road-27, Block-A, Banani, Dhaka
∎ We specialize in offering all forms of the contact center services. The BPO services on offer at segmented under inbound call center customer service and outbound customer service respectively.

Address::
∎ House-37, Flat-A4, Road-27, Block-A, Banani, Dhaka
∎ We specialize in offering all forms of the contact center services. The BPO services on offer at segmented under inbound call center customer service and outbound customer service respectively.

Application Deadline: 4 Jul 2024

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 8.02%
Daffodil International University 2.67%
dhaka Polytechnic Institute 1.87%
Eden Mohila College 1.34%
University of Dhaka 1.34%
Dhaka College 1.07%
Uttara University 1.07%
International University of Business Agriculture and Technology 1.07%
Tejgaon college 1.07%
Ahsanullah University of Science and Technology 1.07%

Interested By Age Range

Age Range Percentage (%)
20-30 84.49%
31-35 8.82%
36-40 2.94%
40+ 0.27%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 92.25%
20K-30K 6.95%
30K-40K 0.27%
50K+ 0.53%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 46.52%
0.1 - 1 years 16.84%
1.1 - 3 years 20.86%
3.1 - 5 years 8.29%
5+ years 7.49%