Call Center Agent

Job Description

Title: Call Center Agent

Company Name: MY Outsourcing Ltd.

Vacancy: 20

Age: 18 to 30 years

Location: Dhaka

Salary: Tk. 10000 - 12000 (Monthly)

Experience:
∎ 1 to 2 years
∎ Freshers are also encouraged to apply.

Published: 3 Aug 2024

Education:
∎ Bachelor degree in any discipline

Requirements:

Additional Requirements:
∎ Age 18 to 30 years
∎ Good command in Microsoft office specially excel for daily reporting.
∎ Excellent Communication skill to interact with customers and demonstrate good listening skills
∎ Self motivated and Willing to work for longer period and any time in the day
∎ Confident to take challenge and fulfill KPI
∎ Flexibility to work till late and night shifting
∎ Must have Good communication skill in Bangla and English with proper accent
∎ Good computer skill is required with good typing skill
∎ Good reading and writing skill in both Bangla and English
∎ Applicants have to be Smart, energetic and good communication skill
∎ Must be smart enough to handle any difficult situation that may rise during maintaining a teams
∎ Knowledge about social media maintenance would be appreciable

Responsibilities & Context:
∎ Excellent Communication skill with customers in appropriate accent Sense of responsibility and Achieve the daily target Analytic skill and working ability for team development.
∎ Developed competencies required for service oriented and result focused.
∎ Can be roaster duty.
∎ Excellent Communication skill with customers in appropriate accent Sense of responsibility and Achieve the daily target Analytic skill and working ability for team development.
∎ Developed competencies required for service oriented and result focused.
∎ Can be roaster duty.

Compensation & Other Benefits:
∎ Free training would be provided As per company policy

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka

Read Before Apply: Pls submit your CV online with attached photograph.

Company Information:
∎ MY Outsourcing Ltd.
∎ House-37, Flat-A4, Road-27, Block-A, Banani, Dhaka
∎ We specialize in offering all forms of the contact center services. The BPO services on offer at segmented under inbound call center customer service and outbound customer service respectively.

Address::
∎ House-37, Flat-A4, Road-27, Block-A, Banani, Dhaka
∎ We specialize in offering all forms of the contact center services. The BPO services on offer at segmented under inbound call center customer service and outbound customer service respectively.

Application Deadline: 31 Aug 2024

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 6.46%
Jagannath University 1.71%
Daffodil International University (DIU) 1.52%
Daffodil International University 1.33%
University of Dhaka 1.33%
Dhaka International University 1.14%
American International University Bangladesh 1.14%
Bangladesh University of Business and Technology 0.95%
Tejgaon College 0.95%
Dhaka City College 0.95%

Interested By Age Range

Age Range Percentage (%)
20-30 86.69%
31-35 6.46%
36-40 0.76%
40+ 0.57%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 94.87%
20K-30K 4.18%
30K-40K 0.57%
50K+ 0.38%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 46.77%
0.1 - 1 years 16.92%
1.1 - 3 years 21.48%
3.1 - 5 years 9.70%
5+ years 5.13%