Call Center Agent (International Project)

Job Description

Title: Call Center Agent (International Project)

Company Name: MY Outsourcing Ltd.

Vacancy: 04

Job Location: Dhaka

Employment Status: Full-time, Contractual

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Need to have an English medium educational background.
∎ Must need to complete O & A level from a renowned educational institute

Experience Requirements:
∎ 1 to 2 year(s)
∎ The applicants should have experience in the following area(s): Call centre training, Customer Support through Phone

Job Responsibilities:
∎ Excellent Communication skill with customers in appropriate accent
∎ Sense of responsibility and Achieve the daily target
∎ Analytic skill and working ability for team development
∎ Good command in Microsoft office specially excel for daily reporting
∎ Developed competencies required for service oriented and result focus
∎ Can be roaster duty

Additional Requirements:
∎ Age 18 to 28 years
∎ Excellent Communication skill to interact with customers and demonstrate good listening skills
∎ Self motivated and Willing to work for longer period and any time in the day
∎ Confident to take challenge and fulfill KPI
∎ Flexibility to work till late and night shifting
∎ Must have Good communication skill in Bangla and English with proper accent
∎ Good computer skill is required with good typing skill
∎ Good reading and writing skill in both Bangla and English
∎ Applicants have to be Smart, energetic and good communication skill
∎ Must be smart enough to handle any difficult situation that may rise during maintaining a teams
∎ Knowledge about social media maintenance would be appreciable

Salary: Tk. 18000 - 20000 (Monthly)

Compensation & Other Benefits:
∎ Free training would be provided
∎ As per company policy

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 6 Jul 2023

Company Information:
∎ 8 Jun 2023
∎ MY Outsourcing Ltd.
∎ Address : House-37, Flat-A4, Road-27, Block-A, Banani, Dhaka
∎ Web : www.myolbd.com
∎ Business : We specialize in offering all forms of the contact center services. The BPO services on offer at segmented under inbound call center customer service and outbound customer service respectively.

Category: Customer Support/Call Centre

: Pls submit your CV online with attached photograph.

Interested By University

University Percentage (%)
National University 6.63%
Bangladesh Open University 2.76%
Daffodil International University 2.76%
East West University 2.21%
European University of Bangladesh 2.21%
University of Dhaka 2.21%
Tejgaon College 1.66%
Rajshahi University 1.66%
World University of Bangladesh 1.66%
Southeast University 1.10%

Interested By Age Range

Age Range Percentage (%)
20-30 70.72%
31-35 21.55%
36-40 1.66%
40+ 0.55%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 82.78%
20K-30K 15.00%
30K-40K 0.56%
40K-50K 1.11%
50K+ 0.56%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 23.20%
0.1 - 1 years 15.47%
1.1 - 3 years 25.97%
3.1 - 5 years 16.02%
5+ years 19.34%