Job Description
Title: Call Center Agent
Company Name: Alpha Net
Vacancy: --
Age: 18 to 30 years
Location: Bogura (Bogura Sadar)
Salary: Negotiable
Published: 27 Aug 2024
Additional Requirements:
∎ Age 18 to 30 years
Requirements:
Responsibilities & Context:
∎ Received Inbound calls From USA customers.
∎ Communicate clearly and persuasively in English in both positive and negative situations.
∎ Work night shifts to align with USA business hours (Bangladesh time 7 PM – 3:00 AM & 3 AM – 11:00 AM).
∎ Identify customers’ needs, clarify information, research issues, and provide solutions/alternatives.
∎ Report to the Authority every day about working Status.
∎ Opportunities for career advancement to Team Leader and Quality Assurance positions.
∎ Smartness with Quick Learner.
∎ Excellent English speaking skills to effectively liaise with the stakeholders of the region.
∎ Willingness to work night shifts.
∎ Computer & Internet Skills.
∎ Freshers with strong English speaking skills are encouraged to apply.
∎ One Day Weekend
∎ Work at Office Environment
∎ Minimum HSC or A Level.
∎ Negotiable
∎ Responsibilities
∎ Received Inbound calls From USA customers.
∎ Communicate clearly and persuasively in English in both positive and negative situations.
∎ Work night shifts to align with USA business hours (Bangladesh time 7 PM – 3:00 AM & 3 AM – 11:00 AM).
∎ Identify customers’ needs, clarify information, research issues, and provide solutions/alternatives.
∎ Report to the Authority every day about working Status.
∎ Opportunities for career advancement to Team Leader and Quality Assurance positions.
∎ Requirements
∎ Smartness with Quick Learner.
∎ Excellent English speaking skills to effectively liaise with the stakeholders of the region.
∎ Willingness to work night shifts.
∎ Computer & Internet Skills.
∎ Freshers with strong English speaking skills are encouraged to apply.
∎ Holiday
∎ One Day Weekend
∎ Workplace
∎ Work at Office Environment
∎ Educational Requirements
∎ Minimum HSC or A Level.
∎ Salary
∎ Negotiable
Compensation & Other Benefits:
∎ Over time allowance, Tour allowance, Performance bonus
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Bogura (Bogura Sadar)
Company Information:
∎ Alpha Net
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 31 Aug 2024
Category: Customer Support/Call Centre
